Office Coordinator

Front Office Coordinator – Wound Care

Schedule: Full-time Weekdays

Your experience matters  

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Office Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team  

RRHS is thrilled to introduce a brand-new Wound Care department launching in January 2026, designed to deliver specialized care to our community. As the Front Office Coordinator, you'll be an integral part of this exciting initiative; helping establish workflows, support patients, and collaborate with a dedicated clinical team in a dynamic, patient-centered environment. 

How you'll contribute  

• Track and maintain business, statistical, and clinical data, ensuring accurate daily, weekly, and monthly reporting. 

• Perform accurate data entry and manage patient registration, scheduling, and insurance verification. 

• Maintain and organize patient records, charts, and correspondence in compliance with privacy and confidentiality standards. 

• Assist with financial processes, including charge posting, month-end reports, invoicing, and basic financial counseling under supervision. 

• Apply knowledge of third-party payer systems (Medicare, Medicaid, PPO, HMO) and hospital billing procedures. 

• Generate letters to referring physicians and handle mail, packages, and clinical specimens promptly. 

• Develop and maintain tracking systems for inquiries, marketing efforts, and program growth. 

• Manage office inventory, supplies, and ensure adherence to budget guidelines. 

• Demonstrate proficiency in computer applications (word processing, databases, spreadsheets) and hospital systems. 

• Provide excellent interpersonal, phone, and reception support while prioritizing workflow and assisting with special projects as needed.

Why join us  

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 
• Free travel and entertainment discount program to ensure you enjoy your time away from work. 

What we're looking for  
Applicants should have a high school diploma. Additional requirements include: 

• CPR Certification 
• Additional education in the field of billing and coding or medical records preferred. 
• Minimum of two (2) years medical office experience preferred.
• Computer experience in word processing, database programs and spreadsheets.
• Excellent organizational skills, oral and written communication skills.
• Transcription experience desirable.

More about Rutherford Regional Health System 

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care, Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.  

EEOC Statement 

"Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."