DUI ADMINISTRATIVE ASSISTANT

Bilingual DUI Administrative Assistant (On-Site Position Only) - SPANISH

Bi-Bett Corporation

About Us
Bi-Bett Corporation is a California-based non-profit organization with over 50 years of experience providing treatment and recovery services to adults facing substance use and co-occurring mental health challenges. While our roots are in Contra Costa County, we proudly operate a network of residential and outpatient programs across Alameda and Solano Counties, as well as multiple Recovery Residences.

Our Mission
Bi-Bett is dedicated to delivering effective, accessible, and culturally responsive human services to individuals, families, and communities impacted by alcohol and drug-related problems. We believe that every person has inherent value and the capacity for change when given the opportunity to choose a different path. We strive to create safe, alcohol- and drug-free environments where individuals can achieve both personal and social growth.

Position Summary

The DUI Administrative Assistant plays a vital role in the operation of Bi-Bett's DUI programs. This position supports both the clinical and compliance functions of the program by maintaining accurate records, processing legal and DMV documentation, and providing front-line support to participants, courts, and agency staff. This is a fast-paced, detail-driven role ideal for a highly organized professional who thrives in a mission-focused environment.

Key Responsibilities

• Process all incoming court referrals, DMV paperwork, and legal documents with attention to accuracy and timeliness
• Manage client files in accordance with agency policies and state regulations; conduct periodic audits to ensure file completeness
• Maintain and update participant records, including attendance tracking, intake data, progress notes, and required forms
• Input and update client status (completions, terminations, and certifications) in the DMV system and program database (Accounting and Scheduling Software)
• Assign and schedule intake appointments for new participants
• Answer and route incoming calls, respond to emails, and greet visitors professionally and courteously
• Prepare and maintain class rosters and assist in coordinating class schedules
• Handle general office tasks, including correspondence, filing, faxing, scanning, and document preparation
• Assist in generating reports for court appearances, DMV verification, and internal audits
• Collaborate with counselors and supervisors to ensure smooth client flow and regulatory compliance
• Attend and actively participate in all mandatory staff meetings and in-service trainings
• Support the overall goals of the DUI program and agency by taking on other administrative duties as assigned

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in human services, behavioral health, or a related field preferred
• Minimum of 1 year of administrative experience in a clinical, legal, or non-profit setting (DUI or substance use treatment program experience strongly preferred)
• Strong organizational skills and attention to detail, especially in managing time-sensitive or confidential documentation
• Proficient computer skills, including experience with Microsoft Office Suite (Word, Excel, Outlook) and database systems
• Familiarity with recovery, addiction, or behavioral health terminology is a plus
• Excellent verbal and written communication skills; bilingual (Spanish/English) preferred
• Ability to manage multiple priorities while maintaining professionalism and composure
• Experience with accounting software or similar client data management systems a strong plus
• Must be culturally competent and comfortable working with diverse populations
• Medical clearance required prior to hire
• Must adhere to confidentiality and HIPAA compliance standards

This is a non-exempt position. Full-time position.

Salary Range: $ $24.00

Salary/Wage commensurate with experience, education, certification or license.

Job Types: Full-time

Benefits:

Salary/Wage commensurate with experience, education, certification or license.

Job Types: Full-time

Benefits:

• Kaiser Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 403(b)
• Life insurance
• Flexible Spending