1622 Program Management Office - Business Analyst, Enterprise Projects

Why We Are - Who We Are: About FFF Enterprises

What We Do -

Business Analyst - Enterprise Projects

Position Summary

The Business Analyst, Enterprise Projects provides structured analysis and documentation to support enterprise-wide initiatives across infrastructure, technology modernization, cybersecurity, compliance readiness, and operational optimization. This includes direct, hands-on involvement in Disaster Recovery (DR) and Business Continuity Planning (BCP), HITRUST audits, cloud maturity documentation, and the implementation of IT governance processes such as Change Management. This role is responsible for capturing, translating, and validating complex business requirements into measurable deliverables, including functional specifications, use cases, and integration plans, ensuring alignment with organizational objectives and technical standards.

The Business Analyst works directly with project managers, IT professionals, business units, and external vendors to clarify requirements, man-age dependencies, and identify risks before escalation. By applying disciplined methodologies and maintaining comprehensive, audit-ready project records, the role enables consistent execution of high-impact initiatives and provides leadership with decision support and performance insights to prioritize resources effectively.

Essential Functions and Duties

Requirements Analysis & Documentation:

• Conduct structured interviews, workshops, and workflow mapping sessions with stakeholders to capture current processes, dependencies, and target outcomes.
• Translate business requirements into testable functional and technical specifications, including workflows, use cases, and traceability matrices.
• Develop business rules and acceptance criteria to ensure solutions are measurable and verifiable.
• Validate requirements through iterative stakeholder reviews to eliminate scope ambiguity or misalignment.
• Ensure documentation meets compliance and audit-readiness standards and provides full traceability for future enhancements, including HITRUST certification requirements, cybersecurity controls, and regulatory compliance frameworks.
• Perform impact analyses to evaluate downstream effects on workflows, data, and integrated systems.

Project Execution Support:

• Collaborate with project managers to define scope, timelines, deliverables, and contingency plans for assigned initiatives.
• Support both Agile and Waterfall project approaches by maintaining backlogs, sprint artifacts, and change control documentation with precision.
• Coordinate with external vendors to ensure alignment on deliverables and resolve requirement gaps prior to implementation.
• Participate in formal testing and validation to confirm requirements are met and performance criteria are achieved.
• Maintain a central repository of project artifacts, including risk registers, change logs, and dependency maps, supporting DR/BCP testing results, cloud maturity documentation, and governance change control processes.
• Provide post-implementation reviews to confirm outcomes meet business case expectations and capture lessons learned.

Stakeholder Collaboration & Communication:

• Serve as the primary liaison between business stakeholders and technical teams to maintain shared understanding of objectives, constraints, and success metrics.
• Facilitate structured alignment workshops and decision checkpoints to resolve trade-offs and clarify dependencies.
• Develop communication plans for executives and sponsors, delivering updates with context, data, and actionable recommendations.
• Provide accurate reporting of project status, risks, and readiness for key decisions to leadership and governance bodies.

Process Improvement & Governance:

• Identify opportunities to streamline workflows and reduce redundancy through automation or integration of systems.
• Recommend solutions that align with governance policies, security protocols, and operational risk requirements, including HITRUST, HIPAA, and other compliance frameworks.
• Develop standardized operating procedures (SOPs) to institutionalize successful workflows and maintain compliance.
• Create metrics dashboards to monitor performance, adoption rates, and solution effectiveness.
• Contribute to governance playbooks and cross-departmental training materials to support consistent project delivery.

General Responsibilities:

• Adheres specifically to all company policies and procedures, Federal and State regulations, and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Always represent the Company in a professional manner and appearance.
• Understand and internalize the Company's purpose.
• Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education, Knowledge, Skills, and Experience

Required Education:

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• In lieu of a degree, four (4) additional years of directly related business analysis experience is required.

Required Knowledge:

• Structured business analysis methodologies, including requirements elicitation, documentation, and validation.
• Core concepts of enterprise IT systems, data flows, and system dependencies.
• Agile and Waterfall project frameworks and their respective deliverables.
• Understanding of data governance, privacy regulations, cybersecurity frameworks (e.g., HITRUST, HIPAA), disaster recovery planning, and audit controls affecting enterprise projects.

Preferred Knowledge:

• Familiarity with governance frameworks and best practices for enterprise project execution.
• Knowledge of data analysis techniques for evaluating workflow performance, solution impact, and adoption trends.
• Experience with collaboration and project tools such as JIRA, Confluence, MS Project, and Visio.
• Awareness of automation and data visualization platforms for enterprise reporting and process improvement.

Required Experience:

• Minimum five (5) years of business analysis experience, including responsibility for defining requirements, supporting technical solution design, and coordinating across multiple stakeholder groups.
• Minimum nine (9) years of experience in lieu of degree.

Preferred Experience:

• Three (3) or more years of direct experience in enterprise-scale initiatives involving infrastructure or systems improvement, including direct participation in DR/BCP planning, compliance audits, and IT governance maturity efforts such as Change Management.
• Two (2) or more years of experience in project coordination or project management functions.
• Experience managing multi-vendor project deliverables, ensuring integration across diverse technology platforms.

Required Skills:

• Ability to produce clear, detailed, and accurate documentation for technical and non-technical audiences.
• Strong analytical and problem-solving capabilities, including the ability to evaluate complex dependencies and trade-offs.
• Effective communication skills for facilitating decision-making among diverse stakeholders.
• Exceptional organizational skills to manage and prioritize simultaneous projects, deadlines, and cross-functional dependencies.
• Advanced presentation and reporting skills to communicate project impacts and progress to executive audiences.

Preferred Skills:

• Competence with advanced reporting and visualization tools for metrics tracking and stakeholder reporting.
• Experience working with external vendors and internal teams on multi-phase implementations.
• Skills in change management techniques to support adoption of new processes and systems.
• Ability to design system integration strategies to improve end-to-end business process performance.

Required Professional Certification:

• None.

Preferred Professional Certification:

• Certification in analytics, project management (e.g., CSPO, CAP, PMP-PBA, etc.), or equivalent.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Must have the ability to lift and maneuver items of at least 20 lbs. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

No

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

• To be considered for a position with FFF Enterprises, Inc, applicants must complete and sign the application.

Employee Benefits Available for FFF Enterprises Team Members

Employee benefits include:

• Medical Insurance
• Dental Insurance
• Vision Discount Program
• Vision Insurance Plan
• Health Savings