MHN Learning Management System

Marshall Health Network, Inc.

Marshall Health Network (MHN) is seeking a detail-oriented and collaborative Learning Management System (LMS) Coordinator to oversee the daily operation, maintenance, and optimization of the organization's learning management system. This role plays a key part in supporting regulatory compliance training, clinical education, onboarding, and professional development across the health system.

The LMS Coordinator partners with system educators, hospital and ambulatory leadership, and Information Technology to ensure learning activities are delivered efficiently and accurately tracked to meet regulatory and accreditation requirements.

• Administer and maintain the LMS, including user access, data integrity, and system performance monitoring
• Serve as the primary liaison with the LMS vendor for system updates, troubleshooting, and implementation of new features
• Assign, manage, and track LMS modules for staff in acute and ambulatory care settings
• Assist with the development and maintenance of educational programs, courses, curricula, and learning paths
• Support in-person education sessions as needed
• Monitor and report LMS analytics, including enrollments, assessment results, course completion, and compliance metrics
• Maintain documentation for regulatory reviews, assessors, and accreditation agencies
• Provide technical support to end users, educators, and department leaders
• Evaluate system performance and recommend enhancements to improve efficiency and user experience
• Maintain confidentiality and comply with organizational policies
• Complete annual competency assessments and participate in performance improvement activities
• Perform other duties as assigned

• Reports to: MHN Director of Learning and Development

Requirements:

Education

• High School Diploma required
• Associate's degree in Information Systems, Healthcare Management, Business, or a related field strongly preferred

Experience

• Minimum of two (2) years of experience in healthcare, preferably in a hospital or health system setting
• Prior experience with Learning Management Systems preferred

• Basic knowledge of medical terminology
• Working knowledge of Microsoft Office applications
• Proficiency in data reporting and analytics
• Understanding of hospital compliance and training requirements
• Strong organizational and time management skills
• Excellent communication, collaboration, and customer service skills

• Ability to perform light-duty work in accordance with Department of Labor standards
• Ability to push/pull objects under 20 pounds
• Ability to perform tasks requiring fine and gross motor skills, including keyboarding and computer use
• Ability to sit or stand for extended periods
• Ability to hear normal conversation with background noise and see objects at close range