Shop manager

Job Summary
We are seeking an energetic and detail-oriented Shop Manager to lead our retail store operations with enthusiasm and precision. In this pivotal role, you will oversee daily store activities, manage a dynamic team, and ensure an exceptional customer experience. Your leadership will drive sales growth, optimize inventory management, and uphold the highest standards of store presentation. This position offers a fantastic opportunity for a motivated individual to showcase their management skills in a fast-paced retail environment, fostering a positive team culture and delivering outstanding service.

Responsibilities

• Lead and supervise all store operations, including sales, customer service, inventory control, and staff management.
• Recruit, interview, train, and develop team members to ensure high performance and engagement.
• Manage payroll, scheduling, and shift management to optimize store coverage and efficiency.
• Oversee merchandising, pricing strategies, and promotional activities to maximize sales opportunities.
• Maintain accurate bookkeeping, cash handling procedures, and POS (Point of Sale) system operations.
• Monitor inventory levels, conduct stock audits, and coordinate purchasing to prevent shortages or overstocking.
• Implement effective marketing initiatives to attract new customers and retain existing ones.

Skills

• Strong leadership abilities with proven supervising experience in retail or grocery stores.
• Excellent communication skills; bilingual or multilingual abilities are highly advantageous.
• Skilled in negotiation, purchasing, and inventory management to drive profitability.
• Proficient in retail math, budgeting, bookkeeping, and cash handling procedures.
• Experience with POS systems, cashiering, and retail sales techniques.
• Ability to train staff on customer service excellence and store policies.
• Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Knowledge of retail marketing strategies and merchandising best practices.
• Effective time management skills with a focus on shift management and team coordination.
• Familiarity with wireless sales or related product categories is a plus. Join us as a Shop Manager if you're passionate about leading teams, delivering exceptional customer experiences, and driving store success through strategic management and vibrant leadership

Job Type: Full-time

Pay: $52, $62,691.22 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person