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Sales Associate
- Harrisburg, Pennsylvania, United States
- Harrisburg, Pennsylvania, United States
Über
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals
Your Talents:
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including Management.
- Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
- Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
- Build customers confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right fitting the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.
Your Experience:
- Minimum of 6 months experience in retail or another environment with a strong customer focus.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
What We'll Offer:
- Competitive paid time-off program
- Medical, dental and vision benefits
- 401k match
- Phone service discounts
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Responsibilities
- Provide outstanding customer service by greeting customers and assisting them with their needs
- Operate the Point of Sale (POS) system efficiently for transactions
- Conduct product demonstrations to showcase features and benefits
- Engage in upselling techniques to enhance customer purchases
- Maintain merchandising standards to ensure an appealing store layout
- Stock shelves and manage inventory levels to ensure product availability
- Handle cash transactions accurately while adhering to cash handling procedures
- Assist in training and supervising new staff members as needed
- Utilize effective phone etiquette when responding to customer inquiries
- Apply basic math skills for accurate pricing and transactions
Skills
- Strong communication skills with the ability to engage effectively with customers
- Experience in retail sales, preferably in a grocery store environment
- Knowledge of retail math concepts for sales analysis and inventory management
- Proficiency in cashiering and handling cash transactions responsibly
- Ability to perform basic math calculations quickly and accurately
- Experience with merchandising techniques to enhance product visibility
- Bilingual abilities are a plus, enhancing communication with diverse customers
- Previous supervising experience is beneficial for team dynamics
Join our team as a Sales Associate where your skills will contribute to creating an enjoyable shopping experience while driving sales success
Job Type: Part-time
Pay: $ $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Sprachkenntnisse
- English
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