Borders Business Development Manager

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

**ABOUT THE ROLE & TEAM

(Locations-
Washington
,
Atlanta, Islip in United States)**

Faced with ever-growing security threats from terrorism and international crime, together with the escalated focus on pandemics and health risks, governments are investing in new digital ways of working to protect their borders whilst improving operational efficiency.

At the same time, governments are looking at how they can open up their borders in a safe way to improve national prosperity by promoting trade and tourism into their country. Travelers are demanding a safe and seamless travel experience, and we need to find new ways to enable the easy movement of goods worldwide.

The border of the future will be seamless yet secure. It will be a highly effective and agile, digital and integrated border with decisions made well in advance of the border. SITA's Border Management business, SITA AT BORDERS, is a market leader in Border Management solutions, working with over 70 countries worldwide, with in-depth knowledge and expertise of both border operations and international travel.

As a Borders Business Development Manager, you will not only bring expertise in business development but also play a critical role in driving transformation and innovation within the business unit (BU). Being able to successfully support BU's wider vision, it requires the ability of strategic customer centric thinking which includes design thinking, customer intelligence gathering, customer research and customer needs identification.

WHAT YOU WILL DO

• Business growth: Work with Borders Product manager and local/ regional sales & business development team to develop a successful go to market strategy and achieve profitable business growth in the assigned products/ solutions. Generate new leads and identify opportunities within assigned products/ Solutions for new and existing Borders accounts globally.

• Develop and maintain a healthy pipeline of qualified, active opportunities and manage them closely with the Product and local/ regional sales & business development team to ensure the growth sales plan is executed as per the set strategy.

• Market making, shaping, and relationships: maintain strong industry interaction, stay up to date with the latest market trends & technologies related to border management and focus on keeping close customer intimacy connecting with government influencers, decision-makers, business partners, and border management industry associations.

• Drive early customer engagement and prospecting efforts with local/ regional sales & business development team to build a strong pipeline, contribute to customer opportunity reviews, lead workshops, participate in an industry event, represent SITA as a speaker and be a team player in developing complex borders solutions to meet customer needs.

• Pipeline qualification and set deal strategy: Lead the collaboration with the local/ regional sales & business development team to increase in the number and value of qualified Borders opportunities through strong customer interactions, suggest tactics, pricing, competitive positioning, and ideas to incorporate into the selling strategies.

• Work with the local/ regional sales & business development team to stay focused on annual sales plans, active opportunities from creation to close. Make sure the local/ regional Sales & business development team can always keep accurate information and report all aspects of