Pies'n'Thighs Kitchen Manager

Kitchen Manager

Pies'n'Thighs — Williamsburg & Park Slope
Full-time
• Salaried
• On-site

About Pies'n'Thighs

We're a good-time bakery & fried chicken restaurant known for flaky pies, crispy thighs, and big-hearted hospitality. We cook from scratch, keep things simple, and treat people right—our team, our guests, and our neighborhood.

The Role

The Kitchen Manager owns day-to-day BOH operations and leads a team that cooks with care and consistency. You'll hire and train great people, set the pace on the line, uphold safety and sanitation, manage ordering/inventory, and partner with the GM on labor, food cost, quality, and the overall guest experience.

How Our Core Values Show Up In This Role

· Respect for Each Other, Our Guests & Our Jobs — Build a fair, inclusive kitchen; give clear feedback; leave every station better than you found it.

· Open & Honest Communication — Run pre-shifts, share what's working/what's not, and keep tight notes on recipes, prep, and repairs so the whole team stays aligned.

· Exceeding Expectations — Hold the line on specs and presentation; jump in on the pass to make good plates great; fix issues fast.

· Friendly & Knowledgeable Service — Partner with FOH during the rush, quote accurate times, and make guest recovery thoughtful and quick.

· Work Hard — Lead from the front, keep your cool when it's busy, and set the standard for hustle and follow-through.

What You'll Do

1. Operational Excellence

· Lead opening, mid, and closing shifts; run effective pre-shift huddles.

· Keep equipment humming—coordinate maintenance and repairs; maintain a spotless, inspection-ready kitchen.

· Own ordering, receiving, counts, and pars to hit freshness and COGS targets.

· Maintain station guides, prep lists, line checks, and daily communication boards.

· Plan weekly schedules with the GM; balance coverage, fairness, and labor goals, for the Line cooks, Prep cooks and Porters.

1. Food Quality & Safety

· Protect recipes and specs—taste, temp, and texture checks on every shift.

· Enforce DOH/HACCP and company sanitation standards; train, verify, document.

· Run regular tastings and refreshers; update batch sheets and build guides as menus evolve.

1. People & Training

· Recruit, hire, and onboard BOH team members; foster a respectful, growth-minded culture.

· Coach in the moment; recognize wins; document feedback and development plans.

· Cross-train to build bench strength and create clear paths to lead and sous roles.

1. Service & Guest Care

· Keep the pass smooth and calm; communicate ticket times and priorities with FOH.

· Handle guest feedback with grace; follow up with fixes and learning for the team.

1. Business & Admin

· Track waste and yields; audit product quality and storage.

· Monitor labor and food cost; propose smart changes to prep, pars, or workflow.

· Maintain compliance with all health, safety, and employment practices.

What You'll Bring

· 2+ years BOH leadership in a high-volume scratch kitchen (or equivalent).

· Calm under pressure; organized with strong follow-through.

· Proven skills in scheduling, training, ordering, and inventory control.

· Food safety know-how (Food Protection certification or ability to obtain quickly).

· Clear, kind communicator who motivates a diverse team.

· Real love for hospitality—and serious respect for a perfect fried chicken and a perfect slice.

Schedule & Pay

Full-time 45-50 hours per week; weekend/holiday availability required.

Salary: $67,000–$75,000

Perks & Benefits

· Health, dental, vision

· Paid time off & sick leave, 2 weeks paid vacation

· Shift meal & family discount

· Growth opportunities within Pies'n'Thighs

Equal Opportunity

We're an equal opportunity employer and celebrate the unique backgrounds that make our team stronger. If you need accommodations during the hiring process, please let us know.

Job Type: Full-time

Pay: $67, $75,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person