Cincinnati Programs Coordinator

The Cincinnati Programs Coordinator is a critical role dedicated to maintaining the highest service standards for Live N Learn programs as well as serving as the Local Coordinator for inbound summer programs by recruiting, interviewing, supporting host families, and coordinating activities for international students in the Cincinnati Metro Area. This multi-functional role requires strong organizational and communication abilities, along with exceptional sales and people skills to recruit host families and ensure a positive, supportive environment for both families and students.The Cincinnati Programs Coordinator is responsible for fulfilling designated milestones and completing key program activities, from recruitment to on-the-ground supervision.

Key Responsibilities:

1.Host Family Recruitment and Matching

• Recruit and interview host families, verifying they meet safety, compatibility, and environmental standards.
• Complete host family vetting, including background checks, reference checks, and database management.
• Interview and match international students with host families based on compatibility, age, and gender, and submit final matches by required deadlines.

2.Community Outreach and Partnership Development

• Develop and maintain relationships with local schools, language departments, PTOs, and community organizations to support host family recruitment and program promotion.
• Conduct classroom presentations and participate in recruitment events to generate host family leads and promote cultural exchange.
• Coordinate and conduct site visits for government representatives and international partners, and collaborate with government agencies and educational institutions to support recruitment efforts.

3.Program Management and Communication

• Act as the main point of contact for the Live N Learn July and August program in Cincinnati, providing day-to-day support for schools, host families, and international partners before, during, and after programs.
• Share regular updates and progress reports with stakeholders and ensure consistent communication to keep participants, families, and partners informed.
• Support orientation sessions for host families and students by preparing and delivering presentations on program expectations, schedules, and resources.

4.Activity Coordination and Program Support

• Organize and facilitate program activities and excursions for participants, coordinating logistics, bookings, and communications with host families and students.
• Manage participant arrivals and departures, maintain regular contact with the International Group Leader, and provide on-the-ground support during program events.
• Track program expenses, manage a set budget, and document all activities and interactions with host families and students.

5.Data Management and Reporting

• Document and track all program milestones, from participant interviews to host family matching, ensuring timely completion for milestone-based compensation.
• Maintain accurate data in the CRM and other systems, including host family and participant records.
• Launch and analyze surveys to assess participant satisfaction, identifying areas for program improvement and ensuring continuous quality.

6.International Partner Coordination

• Communicate with international partners regarding the approval status of international participants, needed or missing documentation, travel itineraries and arrangements, and any issues that arise during the program.
• Keep an open line of communication with international partners in order to ensure the best possible experience for all participants and host families

Qualifications and Skills:

• Proven experience in program management, recruitment, sales, or community engagement.
• Strong communication and interpersonal skills with the ability to build relationships with diverse stakeholders.
• Comfortable with sales-focused tasks, including making outbound calls, presenting to groups, and actively recruiting host families.
• High proficiency with technology tools, including Google Suite, CRM software, and virtual meeting platforms.
• Excellent organizational skills with attention to detail and the ability to manage multiple tasks independently.
• Based in the Cincinnati area, with flexibility to attend meetings, presentations, and program events, including occasional evenings and weekends.

The Ideal Candidate:

• Highly motivated, energetic, and results-driven with a hands-on, entrepreneurial mindset.
• Friendly, approachable, and proactive in building and nurturing relationships with diverse stakeholders, including international partners, students, families, and coordinators.
• Comfortable with cold calling, attending events, and managing inquiries effectively.
• Able to remain calm under pressure and manage conflicts or challenges in fast-paced work environments.
• Committed to delivering the best possible experience for students, host families, and program participants.
• Demonstrates excellent problem-solving skills with a proactive commitment to excellence in program delivery.
• Passionate about cultural exchange and education, fostering meaningful connections between students and host families.

Compensation and Benefits:

• Salary Range:

$50,000 per year, based on experience and qualifications.
- Benefits:
- Flexible Work Environment:

Enjoy the flexibility of working remotely, with occasional travel and in-person local commitments as required for the role.
- Unlimited Paid Time Off (PTO):

Take the time you need to recharge with our unlimited PTO policy, fostering a healthy work-life balance.
- Retirement Plan:

Enrolled in a SIMPLE IRA with up to 3% matching at 100% after being employed for one year.
- Healthcare Stipend:

Employees who are self-insured are eligible for a $200 monthly stipend to offset healthcare expenses.
- Professional Development:

Opportunities for growth and development, including attendance at industry conferences, workshops, and training programs.
- Cultural Exchange Travel Opportunities:

Engage in occasional international and domestic travel related to cultural exchange programs, offering first-hand experiences in the educational travel industry.
- Collaborative and Mission-Driven Culture:

Work in a dynamic and supportive team that is passionate about fostering cultural exchange and global education.

Application Instructions:

To apply, please email your resume along with a 1-2 minute video to
. Please include the following in your video:

1. Introduce Yourself:

Tell us who you are and why you're passionate about cultural exchange and education.
2. Why This Role:

Explain why you're interested in the role and how your experience aligns with the responsibilities.
3. What Sets You Apart:

Share what makes you a unique candidate, particularly highlighting your experience in sales, recruiting, or program management.

Why Live N Learn:

Why do you want to work with Live N Learn, and how do you see yourself contributing to our mission and team?