Imaging Service Specialist

The Imaging Service Specialist III performs maintenance and repairs as necessary on any general medical equipment, as well as possessing knowledge and ability to support at least six types of medical imaging/radiological care systems or devices. In this role you will inspect, troubleshoot, repair, calibrate and verify performance of the assigned imaging/radiological equipment in accordance with clinical engineering policies and processes.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT

• Accept guidance and training from more experienced members of the Clinical Engineering department in a way that reflects the Franciscan Alliance mission and values while also demonstrating self-accountability for completion of his or her assigned service activities, as directed by supervisor or more experienced team members.

• Communicate with clinical care providers regarding the status of any equipment service activities, adjusting activities when necessary to accommodate patient care schedules, while still assuring regulatory compliance.

• Deliver high quality and cost-effective results by performing medical equipment service and providing technical support across a wide range of device types and in multiple clinical care areas, following the organizational policies and procedures.

• Demonstrate an understanding of and adherence to the department budget by using good judgment to plan and prioritize activities and by considering a variety of different service strategies to assure the highest possible level of efficiency and cost-effectiveness for all services provided.

• Document equipment information and service activities within the medical equipment database to assure timely, accurate and complete service documentation and inventory management.

• Participate in ensuring the success and positive reputation of the Clinical Engineering department by willingly and competently performing any necessary service functions and/or related administrative activities.

• Participate in relevant technical and professional training or related activities to stay informed about changes in healthcare technology, regulatory requirements and other external factors that may affect the activities of the Clinical Engineering department.

• Take action to appropriately respond to and make supervisor aware of any customer concerns, patient incidents, significant device failures or other urgent situation that may arise within the daily activities of the Clinical Engineering team.

• Take responsibility for identifying opportunities for improvement and making recommendations for positive changes in processes to improve the quality of service or contribute to positive patient or organizational outcomes.

QUALIFICATIONS

• Required Associate's Degree Biomedical Engineering Technology or related

• Preferred Bachelor's Degree Biomedical Engineering Technology or related

• 4 years With a BS Degree in a Technology Related Field, at least 4 Years Relevant progressive service experience with Imaging Devices in the Healthcare Technology environment Required

• 6 years With an AS Degree in a Technology Related Field, at least 6 Years Relevant progressive service experience with Imaging Devices in the Healthcare Technology environment Required

• 10+ years In Lieu of AS degree, 10+ years relevant progressive service experience in a related field with at least 6 years of full responsibility servicing Imaging Equipment in Healthcare Technology Required

• Certified Biomedical Equipment Technician (CBET) - Association for the Advancement of Medical Instrumentation CBET, CRES, CHTM, CCE or related certification

• A+ Certified Professional (A+CERT) - CompTIA A+, Network+, Security+ or related IT certification

TRAVEL IS REQUIRED:

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site,