Operations Manager

Operations Manager - Janitorial

The Operations Manager oversees all janitorial operations under the DeKalb County contract, including day porters, day cleaning, and night cleaning services. The position ensures contract compliance, quality assurance, staffing, safety, and schedule adherence across assigned facilities. This role requires strong leadership, hands-on field management, and readiness to perform cleaning duties when necessary.

Company Background

Founded in 2019, Mainstay Solutions is a full-service provider of facilities maintenance, janitorial, and administrative support services for local, state, and federal agencies, as well as private-sector clients. Mainstay Solutions takes pride in providing quality service, maintaining strong client relationships, and creating meaningful employment opportunities within the communities we serve.

Primary Duties and Responsibilities

§ Supervise day porters, day cleaners, and night cleaners to ensure all work meets County standards for cleanliness, safety, and appearance.

§ Establish and maintain daily, weekly, and periodic cleaning schedules consistent with performance standards.

§ Conduct regular facility inspections and document findings in quality control reports.

§ Monitor supplies, equipment, and material inventories; ensure environmentally safe products are used per County guidelines.

§ Implement and manage the Comprehensive Quality Control Plan (CQCP) and deficiency response process.

§ Respond promptly to client feedback, deficiency notices, and inspection findings.

§ Coordinate special projects, periodic deep cleans, and emergency services.

§ Schedule and assign staff according to building needs; provide relief coverage as required.

§ Ensure all employees meet background clearance and uniform/ID badge requirements.

§ Enforce site safety standards including PPE usage, key control, and access protocols.

§ Serve as primary on-site liaison with DeKalb County Facilities Management.

§ Participate in biweekly performance meetings and submit inspection checklists.

§ Provide weekly reports on staffing, inspections, and supply needs.

§ Other duties as assigned.

Qualifications & Skills

§ Minimum 5 years of janitorial management or facilities operations experience (multi-site preferred).

§ Knowledge of commercial cleaning techniques, safety protocols, and client relations.

§ Ability to lead diverse teams and work flexible hours including evenings or weekends.

§ Excellent organizational and written/oral communication skills; bilingual (English/Spanish) preferred.

§ Proficiency in Microsoft Office, inspection tracking tools, and scheduling systems preferred.

§ Must be 21 years or older, have reliable transportation, and pass a 10-year background check.

§ High school diploma or equivalent (G.E.D.).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

■ While performing the duties of this job, the employee is regularly required to:

o stand;

o walk;

o use hands to manipulate, handle or feel;

o reach with hands and arms;

o talk or hear

o the employee is occasionally required to climb or balance;

o stoop, kneel crouch or crawl; and smell.

o the employee is occasionally required to lift up to 50 pounds.

o the vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

Mainstay is proud to offer:

■ Competitive Pay

■ Advancement Opportunities

■ 7 Paid Holidays

■ Paid Sick Leave

■ Paid Vacation

■ Great Coworkers

Salary

■ $55,000 per year

■ Quarterly/Annual bonuses based on KPI performance

■ Paid biweekly

Proposed Hours + Travel

■ FT only

■ Location: DeKalb County, GA

Disclaimer

The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Mainstay Solutions continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.

Mainstay Solutions is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Pay: $ $26.44 per hour

Expected hours: No less than 40 per week

Benefits:

• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Janitorial management: 5 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person