Assistant Regional Maintenance Manager

Assistant Regional Maintenance Manager

Location: Raleigh, NC and Surrounding Areas

Hours: Monday - Friday, 8 AM - 4 PM (Some on-call responsibilities as needed)

Work Type: On the road

About Us

Stackhouse Management is a leading property management company committed to maintaining and enhancing the quality of life in our manufactured home communities. With 88 communities spanning 10 states and over 8,200 lots, we take pride in fostering safe, welcoming, and well-maintained environments.

We are seeking a dedicated and experienced Assistant Regional Maintenance/Operations Manager to oversee and support maintenance teams across 26 communities in NC and surrounding regions. This role will report directly to the Regional Maintenance/Operations Manager and play a key part in ensuring the communities are properly maintained, efficiently managed, and continuously improved.

What You'll Do

As the Assistant Regional Maintenance Manager, you will:

Team Leadership & Support

• Provide supervision, training, and support to on-site maintenance technicians.
• Ensure all maintenance team members follow company standards and safety protocols.
• Assist with scheduling and managing workloads to ensure timely completion of maintenance requests and projects.
• Conduct regular site visits to assess community conditions and address maintenance concerns.

Community Maintenance & Repairs

• Oversee the repair and upkeep of essential infrastructure, including water and sewer lines.
• Assist teams in performing preventative maintenance to reduce costly repairs and prolong asset lifespan.
• Monitor and ensure the proper execution of landscaping, snow removal, and general grounds maintenance.
• Support technicians with plumbing, electrical, and structural repairs, including septic system maintenance.

Operational Efficiency & Compliance

• Ensure all maintenance work complies with local codes, safety regulations, and company policies.
• Manage and track maintenance budgets, inventory, and supplies, ensuring cost-effective operations.
• Help implement and improve work order tracking systems for better efficiency and response times.
• Assist in vendor coordination and oversee third-party contractors when necessary.

Emergency Response & On-Call Support

• Be available for emergency maintenance issues that arise outside of normal business hours.
• Respond to urgent repair needs, including water line breaks, major plumbing issues, and storm damage.
• Ensure communities remain safe and livable for residents during maintenance emergencies.

Resident & Community Relations

• Communicate professionally with residents, vendors, and community managers regarding maintenance concerns.
• Address resident requests in a timely manner to enhance resident satisfaction and retention.
• Assist in organizing community improvement projects to enhance property aesthetics and functionality.

Qualifications

• 3+ years of experience in property maintenance, construction, or a related field.
• 2+ years of supervisory experience leading a team of maintenance technicians or contractors.
• Strong knowledge of plumbing, electrical systems, HVAC, and general property repairs.
• Valid driver's license with a clean driving record.
• Experience operating skid-steers, excavators, and other heavy equipment is a plus.
• Ability to read blueprints, interpret work orders, and follow maintenance protocols.
• Proficiency in using maintenance software or work order tracking systems.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Ability to work independently and as part of a team-oriented environment.
• Strong problem-solving skills and ability to think quickly in urgent situations.

Physical Requirements

• Ability to work outdoors year-round, in all weather conditions.
• Ability to lift up to 75 lbs and perform physical tasks including bending, stooping, climbing, kneeling, and standing for extended periods.
• Must be able to handle exposure to raw sewage, loud noise, and potential electrical hazards while following proper safety protocols.

Why Join Stackhouse Management?

• Leadership opportunity in a growing, well-established company.
• Competitive salary with consistent full-time hours.
• All necessary tools and equipment provided.
• Opportunities for career advancement and professional growth.
• Comprehensive benefits package, including:
• 401(k)
• Health, Dental, Vision, and Life Insurance
• Disability Insurance
• Flexible Spending