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General ManagerPopeyes Louisiana KitchenNiles, Illinois, United States
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General Manager

Popeyes Louisiana Kitchen
  • US
    Niles, Illinois, United States
  • US
    Niles, Illinois, United States
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Job Summary
We are seeking a dedicated and experienced Restaurant Manager to oversee daily operations in our fast-paced dining establishment. The ideal candidate will have a strong background in food service management and will be responsible for ensuring exceptional customer service, maintaining high food safety standards, and leading a team of staff members. This role requires a blend of culinary knowledge, leadership skills, and operational expertise to create a welcoming atmosphere for both guests and employees.

Responsibilities

  • Manage day-to-day restaurant operations, ensuring smooth service and adherence to quality standards.
  • Oversee food preparation and cooking processes, ensuring compliance with food safety regulations.
  • Maintain inventory control, including ordering supplies and managing stock levels efficiently.
  • Utilize POS systems (Aloha POS, Micros POS) for cash handling and transaction management.
  • Train, develop, and supervise staff to enhance their skills in customer service and food handling.
  • Conduct interviews and hire new team members as needed to maintain optimal staffing levels.
  • Implement effective shift management practices to ensure adequate coverage during peak hours.
  • Monitor guest satisfaction and address any concerns or complaints promptly.
  • Manage budgeting processes to optimize restaurant profitability while maintaining quality service.
  • Foster a positive work environment through effective team management and leadership practices.

Skills

  • Proven experience in restaurant management or supervisory roles within the food industry.
  • Strong knowledge of food preparation techniques, cooking methods, and culinary practices.
  • Familiarity with inventory control systems and cash handling procedures.
  • Excellent customer service skills with the ability to create memorable dining experiences.
  • Experience in training & development of staff members in hospitality settings.
  • Ability to manage multiple tasks effectively in a fast-paced environment.
  • Knowledge of food safety regulations and best practices in kitchen management.
  • Strong leadership qualities with the ability to motivate and inspire a diverse team.
  • Experience in fine dining, casual dining, quick service & fast food environments is preferred.
  • Background in catering or banquet experience is a plus. Join our team as we strive to provide exceptional dining experiences while fostering an engaging work environment for our staff

Job Type: Full-time

Pay: $40, $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off

License/Certification:

  • ServSafe (Preferred)

Work Location: In person

  • Niles, Illinois, United States

Sprachkenntnisse

  • English
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