Receptionist

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee referral program
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Job Type

• Full-time

Location

• This is currently an in-office opportunity located at 4273 Volunteer Road Geneseo, NY 14454.

Number of Openings

• 1

Pay

• $16.62 per hour plus $4.54 health and welfare.

Schedule

• 40 Hours Per Week
• Monday - Friday
• 8AM EST - 5PM EST

Job Summary

The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Provide administrative support to HR with a variety of clerical activities and related tasks.

Job Duties and Responsibilities

• Professionally administer incoming calls ensuring phone calls are redirected accordingly.
• Receive and communicate employee call-offs.
• Greet guests in a professional, friendly, hospitable manner.
• Will take and retrieve messages for various personnel.
• Received, sorts and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Monitor and maintain office supply inventory.
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• May also assist with other related clerical duties such as photocopying, scanning, faxing, filing and collating.
• Maintain and update open project lists.
• Screen Applications.
• Assist with Recruiting and HR administrative duties.
• May assist with supervising service providers per our security requirements.
• Assist in maintaining a safe and secure working environment.
• Ensure office policies and procedures are being adhered to.

Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.

High school diploma or GED required.

Experience

Minimum of (1) one year customer service experience.

Knowledge, Skills and Abilities

• Excellent phone etiquette.
• Able to work with minimum supervision.
• Modern office procedures, methods, and computer equipment.
• Proficient computer skills and knowledge of relevant software such as MS Office Suite at an intermediate level.
• Ability to multi-task.
• Professional appearance.
• Effective professional written, verbal communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Principles and practices of exceptional customer service.
• Ability to handle and resolve recurring problems.
• Ability to maintain a high level of confidentiality.
• Professional attitude, enthusiastic, and reliable.
• Ability to comply with rules, regulations, laws and methods as related to debt collection.
• Successfully pass pre-employment (post offer) background check.

Clearance

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual's honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Disclaimer

This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity/Affirmative Action Employer M/F/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Required

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.