Program Supervisor

Job Summary: The program supervisor is responsible for providing leadership and maintaining overall functioning of all aspects of the crisis home. In this role, you will provide appropriate support to youth experiencing a mental health crisis while teaching and supporting staff who directly serve the clients on appropriate interventions. This role is a mix of direct care and management responsibilities.

Mount Olivet Rolling Acres - MORA – is a diverse and inclusive nonprofit has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.

MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.

Schedule: Monday-Friday 8am-5pm, participate in the on-call rotation with additional hours as needed to support the needs of the home- this can include evenings and weekends.

Hourly Base Rate: $33.00

Weekend differential +$2.00 hour for hours between Fri 10pm and Sun 10pm
Overnight differential +$1.00 hour for hours between 10pm and 6am
($12.41 per hour sleep hours only when assigned)

$1,500 retention bonus for full-time paid out over 1 year.

Key Duties and Responsibilities:

In this role, you will support the therapeutic service plan of clients by providing guidance, assistance, and direction to staff who are implementing these interventions to clients.

• When providing direct care, engage with client daily activities and manage behavior according to client's individual plan and needs.
• Onboard and retain staff by maintaining open communication and fostering a healthy working culture where all staff are welcome and have the appropriate supports to complete their job
• Approach all client and staff interactions from a trauma informed care perspective
• Demonstrate an acceptance and respectfulness toward diversity of clients and staff regardless of gender, race, age, culture, ethnicity, class, religion, disability and gender identity.
• Provide 1:1 staff supervision to each youth counselor and lead youth counselor.
• Maintain compliance with all aspects of licensing regulations, including client paperwork, personnel files and house safety and cleanliness
• Review referrals and coordinate and facilitate intakes of clients to the home
• Participate in on-call rotation
• Develop transition support plans for youth in collaboration with youth support team
• Lead the bi-weekly care team meetings for each youth
• Ensure staff are completing required documentation on the electronic health record and adhering to all policies while providing trauma-informed care to clients
• Lead team meetings and hold staff accountable to attending meetings
• Attending meetings at the home office and communicate all agency initiatives to team members at the home.

Required Qualifications:

• Bachelor's degree in social services related field
• 5 years of experience in children's or adult mental health services in a residential or shelter setting
• Must pass Department of Human Services background check and maintain "qualified" status.
• If using your own vehicle for company business, you must have a current valid driver's license and must have insurance as required by state law.
• Demonstrates mastery of basic computer skills.
• Must have ability to commute to the Victoria office as needed

Benefits: Full-time employees receive a comprehensive and competitive benefit package, including:

• Medical insurance with company sponsored health reimbursement