Manager - Pizza

Position: Pizza Department Manager

Joseph's The Pizza Department Manager oversees all operations of the pizza department, including dough prep, topping assembly, cooking, packaging, and merchandising. This role ensures consistent product quality, food safety, efficient production, and excellent customer service. The Pizza Manager leads a team of cooks and prep associates while maintaining Joseph's standards of freshness, taste, and presentation.

Key Responsibilities:

Department Operations

• Oversee daily production of pizzas, calzones, strombolis, garlic knots, and related items
• Ensure dough is prepped, proofed, and portioned to standard
• Maintain proper topping prep and station cleanliness
• Operate ovens and prep equipment safely and efficiently
• Manage daily production schedule based on sales patterns and daypart traffic

Product Quality & Presentation

• Guarantee consistency in portioning, topping placement, bake quality, and packaging
• Perform daily quality checks on dough, sauces, cheese, and toppings
• Rotate inventory using FIFO and ensure visual appeal of displays and grab-and-go items
• Follow all company recipes and visual standards
• Manage daily tastings and make adjustments as needed

Food Safety & Sanitation

• Maintain compliance with food safety standards (e.g., ServSafe, temperature logs)
• Ensure staff follow all hygiene, allergen, and sanitation policies
• Oversee daily cleaning schedules, oven maintenance, and equipment sanitation
• Ensure department is inspection-ready at all times

Inventory & Ordering

• Order ingredients and supplies based on production forecasts
• Manage inventory levels and backstock organization
• Track waste, monitor shrink, and reduce overproduction
• Coordinate with prepared foods and deli departments for shared ingredients

Customer Service

• Ensure staff greet and serve customers with professionalism and speed
• Handle special orders (e.g., half-and-half pizzas, custom toppings, gluten-free)
• Train team on upselling and answering product questions
• Resolve guest concerns or complaints promptly

Team Leadership

• Hire, train, schedule, and supervise pizza cooks and prep staff
• Provide daily coaching, team motivation, and performance reviews
• Conduct pre-shift huddles to align on specials, prep goals, and cleanliness
• Maintain labor efficiency and staffing coverage during peak periods
• Create a fun, focused, and safe kitchen culture

Reporting & Communication

• Submit weekly sales, labor, and waste reports to Store Manager
• Maintain prep guides, build sheets, and production logs
• Communicate staffing needs, equipment issues, or shortages
• Participate in store meetings and seasonal menu planning

Qualifications:

• Minimum 2 years of pizza or food service leadership experience
• Strong knowledge of pizza dough, toppings, ovens, and prep flow
• ServSafe certification (or willingness to obtain)
• Strong leadership, communication, and kitchen management skills
• Ability to work in a fast-paced, hot kitchen environment
• Ability to lift up to 50 lbs, stand for long periods
• Flexibility availability including weekends, holidays, and evenings

Working Conditions:

• High-heat ovens and warm kitchen environment
• Exposure to flour, dairy, and food allergens
• Fast-paced food production setting with extended standing and lifting

Why Join Joseph's Classic Market?

At Joseph's Classic Market, pizza is a signature offering-crafted from scratch daily with care, tradition, and quality ingredients. As Pizza Manager, you'll lead a dynamic team and help create a memorable food experience for every guest who visits our stores.

Benefits Include:

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount
• Bonus Programs for Management

Interview Process
At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility
Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.