Retail Operations Specialist

At
Fossil Group
, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values:
Authenticity
,
Grit
,
Curiosity
,
Humor
, and
Impact
. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

We are seeking a
Retail Operations Specialist
to join our
Retail Operations Team
at Fossil Group in
Richardson, Texas
. If you are passionate about driving business efficiency and enjoy creating impactful retail processes that enhance the store experience, this could be the perfect role for you. In this dynamic and global company, you will play a key role in streamlining retail operations, improving communication, and ensuring alignment across teams.

What You Will Do In This Role

• Support the planning, coordination, and execution of key retail initiatives, launches, and events
• Create and manage operational communication tools, including weekly updates, calendars, and key initiative resources
• Collaborate with internal partners and the field to streamline processes and improve execution across stores
• Partner with multiple preferred vendors anchored in high-quality service and value
• Assist with projects such as new store openings, remodels, relocations, and operational pilots
• Analyze business performance metrics such as sales, traffic, conversion, and labor productivity to identify trends and opportunities
• Support recognition and engagement programs that reinforce company goals and drive performance
• Continuously identify and recommend opportunities to simplify, improve, and scale operational processes

Who You Are

• Bachelor's degree or equivalent experience preferred
• 3–5 years of experience in Retail Operations, Communications, or a related retail support role
• Strong understanding of retail business performance metrics and how KPIs influence results
• Highly organized, analytical, and detail-oriented with the ability to manage multiple priorities
• Excellent written and verbal communication skills with strong attention to clarity and tone
• Proficient in Google Suite and Microsoft Programs (experience with SAP, ClickUp)
• Collaborative, adaptable, and comfortable working in a fast-paced environment
• Creative problem solver with a proactive approach to improving processes

What We Offer

• Competitive compensation and benefits package
• Support for work-life balance, including time-off programs
• Hybrid work opportunities, where applicable
• Learning and development support
• Employee product discounts
• An inclusive, collaborative, and values-driven workplace

At
Fossil Group
, we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.
We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.
If you need any accommodations during the interview process, just let us know