Records Manager

Grade B:  £42,044 (National) or £47,900 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. For part time roles – please note this will be pro rata. 
Contracted Hours:  Full-time 37 hours per week or Part-time minimum 22 hours per week. Job-share will be considered. Talk to us about compressed hours. 
Contract Type:  Fixed term/Secondment opportunity until 30 June 2027 
Location:  Home-based OR office-based, flexible location. Also, hybrid working (3 office days and 2 days a week from home). CQC’s offices are in London, Newcastle, Leeds, Nottingham and Bristol 
Closing Date: Tuesday 20th January 2026 at 11.59pm 

Make a difference Every role at CQC contributes to our mission. If you’re looking for a new role in Information and Records Management that gives a true sense of meaning and purpose, then you’ve found it! As a Records Manager, you’ll work within the Central Data and Information Office  team to make sure CQC’s records and information are safe, easy to find, and managed in line with UK information legislation. You’ll help shape how we manage and protect records across our systems including Microsoft 365, legacy systems, and paper records, supporting teams to work smarter and meet compliance standards. 
 
Picture this 
In the last 12 months, as the Records Manager  you could have: 

• Led a project to safely review and delete thousands of outdated records, reducing risk and freeing up storage space. 
• Designed and launched a new information architecture in Microsoft 365, with our colleagues in the M365 Platform team, that made finding files twice as fast for staff. 
• Supported many colleagues on looking after their records and information. 
• Sensitivity reviewed records in preparation for transfer to the National Archives.  

You’ll play a key role in the organisation by 

• Leading on the design, development and delivery of information and records management services and guidance so teams follow clear, simple rules. 
• Ensuring  retention and deletion  of digital and paper records is in line with CQC’s retention schedule.. 
• Controlling access rights and security settings across SharePoint, Teams, and legacy records. 
• Working with project teams to build records needs into new systems and processes. 
  

Show us What we’re looking for in your application: 

• Excellent understanding of information legislation and effective records management practice. Proven ability to design and deliver records management solutions – share examples where you led on the development of a solution which improved the way in which records were managed. 
• Experience of applying records management theory in practice – tell us how you’ve used your knowledge to ensure records are managed effectively. 
• Demonstration of excellent communications skills and the ability to clearly communicate technical/legislative language and make it understandable. 
• Ability to think and act strategically – show how you’ve developed practical, innovative and creative solutions to complex strategic issues. 
• Collaboration skills – show how you’ve worked with multiple stakeholders to improve records management. 
• IT skills – show when you have administered a system. 
• Organisational skills – show how you have prioritised and managed multiple projects and tasks.  

Join us at CQC and grow your career in an organisation that values learning, collaboration, and meaning. Apply today to join a workplace where your impact is felt every day. 

ComplianceNote for internal candidates:This is a secondment/fixed termopportunity. Please read the recruitment and selection policy section onsecondments. You must  discuss your application with your linemanager before applying.

To progress your application, you’ll need to provide evidence of your right towork in the UK. Without valid right to work you won’t be eligible for therole. We are unable to offer sponsorship for this role.   Someroles may also be subject to a satisfactory DBS check.

Next stepsIf you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous.   Please see our information for applicants  for more details on the process. We contact every applicant  to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Sarah Phillips, Knowledge and Information Management Lead;  For general enquiries, please email  .

The BenefitsWeoffer a wide range of benefits , including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits  page for the full list.

Equity for allWe know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply.  Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers . Visit our accessibility page  for more on this. If you’d like to chat, please contact  . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page  for more about this.

We welcomeapplications from everyone, and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and visionWe are guided by our core values, which shape our work and our culture.

Excellence  – being a high-performing organisation.
Caring  – treating everyone with dignity and respect.
Integrity  – doing the right thing.
Teamwork  – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AIAI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

•        AI can support research, structuring and refining your writing, but your application must  reflect your real skills and experience .
•        Spell-checking and condensing word counts are great ways to use AI effectively.
•        Do not  copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
•        Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn  or termination of your employment.