General Manager

Position: General Manager
Location: Oklahoma City — Hopscotch Presented by Convivial Concepts

About Us

Hopscotch is a mid- to high-volume scratch kitchen and bar, open 7 days a week from 11 A.M. to 2 A.M., with the kitchen closing at midnight.
Our leadership structure includes:

• 1 Kitchen Manager with 2 Key Managers
• 3 FOH managers including the GM, plus additional trained key leaders

We operate using a team-wait and team tip pool model, requiring strong coordination and consistent leadership from management.

Responsibilities

The General Manager is responsible for ensuring that all daily operations run efficiently and consistently. This includes:

• Overseeing FOH and BOH operations
• Leading, training, coaching, and developing staff
• Managing invoicing, inventory, and daily financial reporting
• Ensuring annual sales growth and operational improvement
• Maintaining COS and labor controls within targets
• Upholding standards for service, cleanliness, food quality, and professionalism
• Handling conflict resolution with guests and staff when needed
• Working closely with owners and managers to meet company goals

What We're Looking For

We are seeking a structured, organized, high-accountability restaurant manager. A corporate background is a plus, but not required. What matters most is demonstrated ability to:

• Lead and develop people
• Manage a busy floor with confidence
• Maintain consistent systems and standards
• Communicate clearly and professionally
• Hold staff accountable without constant direction
• Stay composed in high-volume service environments

If you are not comfortable with structure, accountability, or direct leadership, this role will not be a fit.

Salary & Benefits

• Base Salary: $62,000–$71,000 depending on experience
• Bonuses Available:
• Operational performance bonus
• Sales increase bonus
• Bottom-line bonus
• Benefits:
• Company-paid health insurance for the individual
• Monthly out-of-store meal benefit at Paseo Grill

Ideal Candidate Profile

You should apply if you:

• Have proven experience managing people, not just shifts
• Understand how to control food and labor costs
• Are comfortable making decisions and standing by them
• Can coach staff professionally while maintaining standards
• Want to grow a team, not just supervise one

You should not apply if you:

• Need constant direction
• Avoid tough conversations
• Struggle to enforce systems or standards
• Are uncomfortable managing personalities and performance

How to Apply

Submit your resume including relevant restaurant management experience. Strong references are encouraged.

Job Type: Full-time

Pay: $62, $71,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person