Housekeeping

Position Description: Position Title: Housekeeper

Department: Facilities

FLSA: Non-Exempt

Supervisor: Housekeeping Manager

Supervises: N/A

About Our Mission

At Legacy Pointe at UCF, our mission is grounded in a simple and meaningful purpose: to brighten lives through lifelong enrichment, supported by our partnership with the University of Central Florida. Everything we do is built around that vision. Our community was created on the belief that older adults deserve to live with dignity, connection, opportunity, and joyevery single day.

As a Life Plan Community, we provide a full continuum of care, from independent living to assisted living and memory care, all the way to skilled nursing. Our culture is shaped by hospitality, service, and accountability, and our affiliation with UCF enhances what we offer through lifelong learning, intergenerational opportunities, and innovative programming.

Legacy Pointe is a modern, welcoming community where people feel seen, valued, and cared for. Whether someone is participating in a wellness program, engaging in a cognitive activity, receiving compassionate support, or enjoying a meaningful moment of connection, our priority is always their comfort, dignity, and quality of life.

Why People Choose Legacy Pointe

Joining Legacy Pointe means becoming part of a team that appreciates your work and supports your well-being. We want you to feel equipped, encouraged, and valued in your role.

Full-time employees receive access to a comprehensive benefits package that includes:

Medical, dental, and vision insurance

Company-paid Basic Life Insurance

Short-term disability options

401(k) retirement plan

Paid time off that grows with tenure

Eight paid holidays annually

Scholarship programs for employees and dependents

Recognition programs, including milestone awards and annual celebrations

Employee discount program with savings on attractions, travel, and entertainment

Annual staff appreciation events

Work That Makes a Difference

Working at Legacy Pointe is deeply meaningful. Each day brings moments where your presence, patience, and compassion can change someones experience for the better. You help residents feel comforted, safe, understood, and supportedespecially those living with cognitive impairment, who depend on consistency and connection.

You build trust, create calm, and offer reassurance through even the simplest interactions. At the end of the day, you know your work mattered. Every role at Legacy Pointe contributes to these moments of impact, and we value the people who show up with empathy, skill, and dedication.

There is purpose here. There is growth here. And there is a place for you at Legacy Pointe.

Housekeeper Position Summary

The Housekeeper is responsible for maintaining a clean, safe, and welcoming environment throughout the community to support resident comfort, health, and satisfaction. Reporting to the Housekeeping Manager, this role performs routine, scheduled, and as-needed cleaning of resident apartments, common areas, dining spaces, offices, and healthcare units in accordance with established cleaning schedules, infection control standards, and safety protocols.

The Housekeeper plays an essential role in infection prevention and overall community presentation by sanitizing high-touch surfaces, properly handling waste, and using approved cleaning products and equipment. This position requires attention to detail, respect for resident privacy, and the ability to respond promptly and courteously to housekeeping requests and urgent needs such as spills, accidents, or outbreak-related cleaning.

The role requires the ability to work independently and as part of a team, follow written and verbal instructions, and adapt to changing priorities. The Housekeeper must demonstrate professionalism, a service-oriented attitude, and a genuine interest in supporting a senior population while working flexible schedules, including weekends or holidays as needed.

Qualifications and Requirements

Education and Experience

• High School Diploma or GED preferred, but not required
• Prior housekeeping, janitorial, environmental services, or custodial experience preferred
• Experience in senior living, skilled nursing, assisted living, memory care, healthcare, hospitality, or commercial environments strongly preferred
• Familiarity with cleaning chemicals, floor care equipment, and infection control practices preferred
• Prior experience working with older adults or individuals with disabilities is a plus

Knowledge and Skills

• Knowledge of proper cleaning, sanitizing, and disinfection techniques
• Understanding of infection control standards and safe handling of cleaning chemicals and waste
• Strong attention to detail and ability to follow established schedules and procedures
• Ability to recognize and report safety hazards, maintenance concerns, or resident-related observations
• Effective verbal communication skills and ability to interact respectfully with residents, families, staff, and visitors
• Ability to maintain confidentiality and demonstrate professionalism at all times
• Strong time-management and organizational skills
• Ability to work independently while contributing positively to a team environment
• Willingness and ability to respond to urgent housekeeping needs and changing priorities

Physical and Work Requirements

• Ability to stand, walk, bend, stoop, kneel, reach, and perform repetitive motions throughout the shift
• Ability to lift, carry, push, or pull supplies and equipment (generally up to 50 pounds, occasionally more with assistance)
• Ability to work indoors across various environments including resident apartments, healthcare units, offices, dining areas, and restrooms
• Ability to tolerate exposure to cleaning chemicals, dust, allergens, and typical healthcare-related conditions while using proper PPE
• Ability to work flexible schedules, including weekends, holidays, evenings, or extended hours as required