Sales Administrative Assistant

Position: Administrative Assistant- Building Wire

Location: Suwanee, GA 30024

Job Type: Full-time, Monday through Friday: 8:00am to 5:00pm

Work Location: In person

Responsibilities

• Enters customer purchase orders accurately and efficiently
• Assist with compiling daily, monthly, and quarterly sales reports, including CU Open/Close, PO reports, B2B updates, and progress summaries.
• Communicate and coordinate between 5 warehouse locations as needed.
• Outbound calls to existing customers to confirm discrepancies on purchase orders. Estimates and secure dates of delivery to customer, based on production schedule knowledge and current stock availability.
• Post Sales Activities: Gathering QA documentation (test reports, certificates of compliance and certificates of origin), submittal of packing slips, tracking information, delivery requirements and proof of deliveries.
• Investigates and resolves customer problems (RGAs) with production, packaging, length tolerances, and delivery.
• Ensure accuracy in orders, document discrepancies, and contact customers to resolve issues.
• Monitor backorders and arrange split shipments as needed.

Skills/Qualifications

• Bachelor's degree in business, logistics, or a related field is preferred.
• Experience working with EDI systems and resolving system errors.
• 2+ years of experience in order processing, logistics, or sales operations.
• Strong communication and problem-solving skills for handling customer inquiries and discrepancies.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• Excellent organizational and time management skills to handle daily tasks and meet deadlines.
• Familiarity with RMA processes and claims management is a plus.

Physical Demands: While performing the duties of this job, the employee is required to sit for the duration of their shift and may occasionally lift and/or move up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work authorization: Must be legal to work in the United States (Required) – no sponsorship.

Equal Opportunity Employer Statement

CME Wire & Cable, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CME Wire & Cable, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.

Job Type: Full-time

Pay: $ $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person