Office Assistant

Job Description – Office Assistant (FT/Non-Exempt)

Essential Functions:

This non-exempt position is for 37.5 hours per week, and must report to our El Monte office at least two days per week. Within a teamwork environment, the essential functions of the job include the following responsibilities:

• Conduct outreach to ORR-eligible individuals and families with a focus on Afghans.
• Provide assistance in housing and other critical needs (food, furnishings, houseware, rent, utilities, etc.).
• Provide translation and interpretation services as necessary.
• Maintain all case records according to agency guidelines.
• Maintain accurate client financial records for all client-related expenses and/or financial assistance provided to clients.
• Adhere to all guidelines and regulations related to the program.
• Attend all meetings, orientations and trainings as required by the Director of Immigrant and Refugee Services.
• Perform other job-related duties as assigned by the Director of Immigrant and Refugee Services.

Job Requirements:

• Bachelor's degree in related field is preferred. Work experience may be substituted for degree.
• Good organizational, oral, written and interpersonal communication skills.
• Trilingual in English, Dari and Pashto.
• Knowledge and understanding of Afghan culture.
• Experience in assessment and case note writing.
• Ability to prioritize duties and multi-task in a fast-paced environment.
• Must have a valid driver's license, insurance, and a clean driving record. Reliable personal transportation is strongly preferred—a copy of driving record will be required prior to employment.
• Must possess knowledge and sensitivity to cultural differences.
• Must have proficient computer skills using Microsoft Word, Outlook and the internet.
• Ability to keyboard a minimum of 50 wpm.
• Criminal background clearance will be required prior to employment.

Essential Interpersonal Skills:

• Ability to be flexible, self-directed, and responsible.
• Ability to work independently as well as work collaboratively as part of a team.
• Willingness to develop professional and technical skills.
• Ability to seek out and provide support for others as a team member.
• Strong communication and organizational skills.
• Ability to maintain a strong focus on achieving results.
• Proactive solution-oriented approach to problem solving.
• Ability to be an appropriate role model.
• Ability to demonstrate emotional maturity.

Physical Demands:

The Office Assistant must be able to meet the following physical demands:

• Intermittent or sometimes continuous sitting, walking, standing, bending, squatting, climbing, kneeling, and twisting.
• Daily keyboarding and use of the computer for a minimum of four hours.
• Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Must be able to lift 20 LBS.

Salary Range: The salary range for this position starts at $25 per hour.

Benefits Package:

For our full-time employees, we offer an excellent benefit package which includes 100% Employer Paid Medical, Dental HMO, Vision, Employee Assistance Program (EAP) and $50,000 Basic Life and AD&D insurance.

You may choose to enroll in additional benefits we offer such as Voluntary Life, Accident, Hospitalization, Critical Illness and Long-Term Disability insurance. We have a generous Paid Time Off program (up to 5 weeks per year), as well as eleven (11) Paid Holidays plus one (1) Personal Day each year. Our 401 (k) retirement plan has a Safe Harbor Match, and we match your contribution up to 4% of your total compensation, along with an annual profit-sharing plan (vesting applies). Additionally, we provide up to five (5) days' paid time for both Bereavement Leave and Jury or Witness service.

IILA has a standard 37.50-hour workweek to allow our employees to enjoy a better work/life balance.

Application Information:

The International Institute of Los Angeles (IILA) is an equal opportunity employer. All applicants are required to complete an IILA employment application. Please visit to download IILA's employment application.

Please forward your resume, cover letter and your completed application to:

Veronica Leon

International Institute of Los Angeles

3845 Selig Place

Los Angeles, CA 90031

Job Type: Full-time

Pay: $25.00 per hour

Work Location: In person