Onsite Maintenance Technician

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite's fast-growing team, where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities.  These community associations are of all sizes, from small communities to large, master-planned communities.  

RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Property Summary: 

SugarTop Resort is the premier destination spot when visiting the High Country.  Located in the Village of Sugar Mountain, N.C.,  the resort is a ten-story high-rise condominium complex that houses 320 units. SugarTop amenities include a full-size heated indoor pool, two large hot tubs, one dry and one wet sauna, as well as a state-of-the-art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the Southeast, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.

Location: Sugar Top Resort and Condominiums 

As a Maintenance Technician, you will be an integral part of ensuring the excellence and functionality of the homeowner's association. You will perform various maintenance duties to create a safe, sanitary, and comfortable environment for guests, owners, and employees.

Responsibilities:

• Regularly inspect the interior and exterior of the property and report deficiencies to the Maintenance Supervisor or General Manager.
• Perform routine maintenance of mechanical systems, HVAC, and life safety fire alarm systems.
• Basic knowledge of electrical, plumbing, carpentry, and repairs
• Ensure the cleanliness of common areas such as hot tubs, maintenance office, tool storage areas, parking garage, etc.
• Replace light bulbs, ballasts, and perform general maintenance duties.
• The ability to learn computer software programs for programming key cards for owner doors, ski lockers, and the operation of an entry/exit parking gate system.
• Perform trash removal, including moving dumpsters as needed for pickups. Learn the operation of a Tool Cat with a forklift.
• Must be able to perform snow removal from low-hanging roofs and sidewalks.
• Complete checklist of items related to hot tub chemicals and the ability to troubleshoot hot tub chemical feeders and plumbing lines.
• On call as needed to assist with after-hours emergencies.
• Actively participate in a Work Team environment, sharing knowledge and skills with all other team members.
• Plus other work-related tasks as needed

Qualifications:

• 1-2 years of maintenance experience in apartment, condominium, or hotel maintenance will be required.
• Candidates with OHSA, HVAC, CPO, or other maintenance credentials are preferred.  
• Experience with Carpentry, Concrete, Doors, Drywall, Fencing, Plumbing, and Painting required.
• Experience with Cleaning, Locks, and Gutters is highly desired.
• Must be able to speak, read, and write English. Bilingual a plus.
• Must be a proficient problem-solver. 
• Must know how to use tools, supplies, materials, and chemicals in a manner that does not endanger self, other employees, residents, the environment, or the public in general. 
• Experience and skills with simple electric maintenance are a plus, but not necessary.
• Pool maintenance experience is a plus, but not necessary.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.
• Constantly positions self to maintain files in file cabinets
• The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).
• Frequently moves boxes weighing up to 20lbs across the office for various needs
• Works in outdoor weather conditions while on-site at various communities.
• Occasionally ascends/descends a ladder or stairs.

This job description serves as a general guideline, as specific duties may vary depending on the employer and the facility's daily needs. Adjustments may be made based on the requirements of the job.

Pay and Benefits:

$ $18.00 per hour 

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays