Maintenance Operator

Maintenance Operator/ Technician
Key Purpose
Responsible for the Operation, Replacement, Repair, and Maintenance of general building-related infrastructure. Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise. Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns. Ensure preventive maintenance inspections are completed and necessary repairs are always made. Ensures that the work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications. Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner. Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders. The Facility Technician requires an Apprentice/Generalist Craftsman skillset

Success Criteria

• Understanding and able to troubleshoot office building emergency and fire systems
• Understanding and able to troubleshoot and maintain central plant systems and supporting equipment
• Able to operate, monitor, adjust, and maintain Building Automation Systems (BAS)
• Able to troubleshoot/maintain/repair plumbing, Mechanical, and minor electrical components/systems
• Able to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams
• Able to produce a quality work product in a prompt, safe, and efficient manner

Key Areas of Collaboration and Influence

• Ability to read, write, and communicate in English required
• Works and participates well as a team member
• Communicate well with others; clearly write and speak to clients, superiors, coworkers
• Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
• Presents self in a professional manner: neat appearance and grooming
• Great communication skills are needed to interact with customers and tenants accordingly
• Able to produce a quality work product in a prompt, safe, and efficient manner
• Ability to work without supervision and appropriately with multiple deadlines
• Maintain a good attendance record, including notification in the event of tardiness and absence
• For internal candidates, they must constantly receive a "meets expectations" job performance review

Experience

• HS Diploma or greater
• Minimum of two (2) years of experience in facility maintenance
• Experience with the customer line of business
• Experience with customer building type(s)
• Apprentice/Generalist level craftsman in facility maintenance
• Reads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams
• Experience & proven ability to install/demo/setup/repair general building infrastructure, e.g., paint/patch, flooring, windows, doors, hardware,
• Experience & proven ability to safely secure hydronic and electrical systems for maintenance
• Experience & proven ability to Braze/Solder copper pipe, thread black pipe
• Basic carpentry skills
• Knowledge of the operation of building auxiliary systems i.e., fire-life safety, stand-by emergency generators
• Familiarity of general building systems i.e., vertical lift equipment, overhead doors
• Ability to write, execute written and oral instructions, and perform arithmetic calculations
• Strong knowledge of safe work practices and procedures typical for maintenance operations
• Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks
• Safely and skillfully use all types of related hand and power tools

Key Accountabilities
The Facility Technician must be capable of working independently, and/or under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, and/or Country TS and