Patient Navigator

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.

From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology, and Whole Body Imaging, our radiologists are highly trained to diagnose—and in many cases, treat—a wide range of health conditions using minimally invasive methods.

Location: Garner, NC
Schedule: Monday – Friday, 8:00 AM to 5:00 PM
 Job Type: Full-time | In-Person

As a Patient Navigator specializing in Hereditary Cancer Testing, you will support patients through critical stages of their diagnostic journey. You will be based in Garner, NC, providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience.

In addition to competitive compensation, this position includes a comprehensive benefits package and stock options in a fast-growing health tech company.

• Provide education and support for high-risk patients undergoing genetic testing.

• Register patients and schedule follow-up appointments.

• Build trust and confidence with patients by explaining procedures clearly and compassionately.

• Perform blood draws and specimen collection with accuracy and professionalism (~5–10% of role, with potential to expand).

• Accurately verify and label patient specimens at the time of collection.

• Maintain documentation, patient records, and uphold HIPAA compliance.

• Ensure a clean, safe, and welcoming clinical environment.

• Collaborate with the clinical team and area supervisor to complete daily tasks efficiently.

• Serve as a key patient contact, embodying HALO's commitment to precision care and early detection.

Required:

• 2+ years recent experience as a Medical Assistant working with a clinical team.

• Experience with insurance verifications and authorizations (minimum 2 years).

• National Certified Phlebotomist with strong experience in blood collection.

• Current BLS certification.

• Strong phlebotomy skills, including venipuncture for genetic testing.

• Ability to work independently and manage time effectively across multiple sites.

• Reliable transportation, valid driver's license, and clean driving record (if applicable).

Preferred:

• Registered/Certified Medical Assistant.

• 2+ years of experience in a Patient Service Center or similar outpatient environment.

• Prior experience in a customer-facing role within a healthcare setting.

• Proficiency with data entry and patient systems (EMR/EHR).

• Make a real difference in patients' lives with early detection and cutting-edge diagnostics

• Consistent weekday schedule – no weekends, nights, or holidays

• Competitive pay and comprehensive benefits, including:

  • Medical / Dental / Vision / Life insurance

  • 401(k) plan with company match

  • Paid vacation, holidays, and sick time

  • Stock options in a growing health tech company

  • Flexible Spending