Inside Sales Coordinator-KS

.GRISWOLD INDUSTRIES

Job Description

Inside Sales Coordinator

(ESI)-Kansas

JOB DIMENSIONS:

Job Summary:

Depending on level of experience, under general to minimal supervision, reviews purchase orders, ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone and email inquiries; and performs related duties as required.

Reports to:

Department Supervisor

Examples of Duties and Responsibilities:

• Handles customer phone inquiries regarding product price and delivery, oral, and written orders;
• Provide quotation and ordering assistance to customers and sales representatives
• Working closely with all manufacturers the company represents
• Obtains technical information from our manufacturer's websites and web portals
• Reviews purchase orders for price and other requirements;
• Requests new and revised engineering drawing specifications as necessary;
• Expedites existing orders and updates delivery information;
• Interacts with other departments such as Engineering, Production Control and Purchasing regarding the status of customer orders;
• Handles phone inquiries from other internal offices regarding pricing and delivery;
• Provides requested catalogs and product specifications;
• Assists other internal personnel with information related to special shipping documents; and
• Sets up sales order files;
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

QUALIFICATIONS GUIDELINES:

Any combination equivalent of, but not limited to, the following:

Experience/Training/Education:

Minimum 2+ years' experience and training in computer order entry, inside sales practices and procedures, preferably within a manufacturing environment; considerable telephone sales and order entry experience.

Familiarity and experience working with ERP systems such as SyteLine and cloud-based document sharing systems, such as SharePoint. Experience in related customer fields may be required. Typing skills of wpm required. High School Diploma or equivalent required.

Knowledge/Skills/Abilities :

• Skilled in the operation of computer hardware, office equipment and software applications functions involving sales and order entry work;
• Ability to prioritize tasks and manage time efficiently
• Ability to read and understand schematics, engineer­ing drawings, bills of materials, and test reports;
• Ability to read and interpret purchase orders and product specifications;
• Ability to communicate and work cooperatively with others, including co-workers and customers;
• Ability to understand and follow instructions; and
• Ability to organize and complete assigned work as scheduled.

Physical Requirements:

• Must be able to occasionally lift, move, and carry literature, materials, pilot controls and small valves weighing 50 pounds or less;
• Able to perform data input for extended periods of time;
• Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable;
• Most work tasks are performed indoors, where the temperature is moderate and controlled by office environment systems.
• Ability to work (sit and/or stand) at a desk for majority of the workday; walking and/or standing may be required for the remainder of the workday. Length of time performing these physical requirements may vary from day to day and task to task;
• Requires grasping, writing, sitting, standing, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual acuity; and
• Ability to perform essential functions of the job, as defined;
• Reasonable accommodations provided upon request.

Special Requirements :

• Possession of a valid Driver License, and;
• Acceptable driving record.

Job Type: Full-time

Pay: $ $25.75 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience:

• Inside sales: 2 years (Required)
• SyteLine: 2 years (Preferred)
• Manufacturing: 2 years (Preferred)
• Schematics: 2 years (Preferred)
• Order entry: 2 years (Required)
• ERP systems: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Olathe, KS Required)

Work Location: In person