Business Analyst

Summary of Work

This position is both hands-on and strategic, requiring direct involvement in requirements gathering, data analysis, dashboard and report development, and system or process discovery. You will work closely with executive leadership, program managers, end users, and IT teams-translating business needs into data solutions, supporting business process improvements, and guide the effective use of data across a diverse statewide organization.

Duties and Tasks

• Lead and support agency-wide data initiatives to improve data quality, accessibility, and consistency.
• Conduct business analysis activities, including requirements gathering, workflow documentation, process mapping, and stakeholder facilitation.
• Facilitate cross-functional sessions to clarify business needs and identify opportunities to strengthen data processes.
• Help develop and implement data governance standards, definitions, and quality practices.
• Analyze and document current-state workflows, identify gaps, and support system or data improvements.
• Build, test, and refine dashboards, datasets, and reports in collaboration with end users.
• Maintain and enhance analytical tools, reporting systems, and data models for operations, leadership decisions, public reporting, and compliance requests.
• Perform data analysis to identify trends, risks, and opportunities for improvement.
• Translate complex multisystem data into clear, actionable insights for diverse stakeholders.
• Monitor data accuracy and consistency across programs and help resolve quality issues.
• Lead or support projects requiring strong analysis, documentation, and communication.
• Work with program and technology teams to diagnose and resolve data/reporting issues.
• Support training, communication, and change management to improve effective data use.
• Contribute to agency-wide process improvement through data-informed recommendations.

Minimum Qualifications

• Requires a bachelor's degree in data science, statistics, business analytics, information systems, criminal justice analytics, public administration, business administration, project management, or closely related field.
• At least three (3) years of hands-on work experience in data analysis, business analysis, reporting, or related analytical work.
• Applicants with five (5) or more years of relevant work experience are preferred along with work experience with analytical and reporting tools such as Power BI, Excel, SQL or similar BI platforms.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All applications for open DOCR positions must be made via the Careers site. Paper submissions will not be accepted. Application materials must be received by 11:59 PM on the closing date listed above. All potential applicants must attach and/or upload the following documents:

• Cover Letter
• Resume
• Transcripts

Application materials must clearly explain how experience and education are related to the minimum qualifications and job duties.

Applicants who are residents of ND and eligible to claim veteran's preference must upload a Form DD214. Claims for disabled veteran's preference must include a current statement of disabled status from the Veteran's Affairs Office.

Contact Brian Miller, , or TTY for more information or assistance in the application or interview process.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect