Senior DevOps Engineer

Job Summary

We're looking for an experienced
Senior DevOps Engineer
to design, build, and maintain the infrastructure that powers XSELL's AI-driven platform. You'll own the reliability, scalability, and automation of our cloud environments, helping our teams deploy code quickly and confidently. This role bridges development and operations—ensuring stability, performance, and efficiency across our production systems.

This position is hybrid, requiring in-office presence Tuesday through Thursday each week at our Chicago HQ. It's a hands-on role for someone who thrives on solving complex challenges, building resilient systems, and enabling others through thoughtful automation.

What sets this role apart

At XSELL, Platform Engineering is more than uptime—it's about empowering innovation. You'll architect cloud-native systems that support real-time AI experiences in healthcare, partner closely with engineering to streamline deployments, and mature our DevOps and GitOps practices. You'll have ownership over infrastructure decisions, monitoring frameworks, and automation pipelines that directly impact the success of our platform and our customers.

Key Responsibilities

Platform & Automation

• Design, deploy, and manage highly available
  AWS EKS
  clusters optimized for cost, security, and scalability.
• Build and maintain
  Infrastructure as Code (IaC)
  using
  Terraform
  to automate AWS environments and configurations.
• Enhance
  CI/CD pipelines
  (GitHub Workflows, Jenkins, ArgoCD) to support fast and reliable delivery.
• Champion
  GitOps
  principles to improve consistency and traceability of infrastructure and application changes.

Reliability & Observability

• Implement robust monitoring and alerting using
  Grafana
  ,
  Prometheus
  , and
  Datadog
  (or similar).
• Define and track
  SLOs/SLIs
  to measure reliability and reduce operational toil through automation.
• Lead incident response and root cause analysis for platform-related issues, driving continuous improvement.
• Apply
  security best practices
  across Kubernetes workloads, networks, and secrets management.

Collaboration & Enablement

• Partner with development teams to simplify deployments and increase platform reliability.
• Build internal tools and documentation that promote self-service and operational efficiency.
• Conduct code reviews for infrastructure and configuration changes.
• Mentor engineers and foster strong cross-functional collaboration.

Qualifications

Education & Experience

• 5+ years of experience in
  SRE, Platform, or DevOps
  roles.
• Proven success managing
  AWS
  infrastructure and production
  EKS
  clusters.

Technical Expertise

• Advanced proficiency with
  Terraform
  , plus scripting in
  Python
  or
  Go
  .
• Experience with
  GitHub Workflows
  ,
  ArgoCD
  ,
  Jenkins
  , and observability tools.
• Solid understanding of
  Kubernetes networking
  ,
  AWS VPCs
  , and
  service mesh
  concepts.
• Familiarity with security frameworks and cloud compliance best practices.

Soft Skills

• Strong ownership mentality and a proactive, solution-oriented approach.
• Excellent communication and documentation skills.
• Collaborative mindset—comfortable working across multiple teams and domains.

How we work

Hybrid: 3 days/week in our West Loop office (Tue–Thu onsite for this role).

Small, collaborative teams with a bias toward action and clear ownership.

High autonomy, candid feedback, and a focus on outcomes over process.

Compensation & Benefits

Base salary:$150K–$180K base + bonus

Equity

Comprehensive health, dental, and vision coverage.

401(k) with company match.

Flexible PTO and company holidays.

Our Values at XSELL

XSELL is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values:

• Best Chapter Yet:
  Every XSELLer is focused on writing their best chapter yet—professionally and personally—through humility, integrity, and collaboration.
• Know Us By Our Results:
  We do what we say and say what we do. We embrace transparency, accountability, and measurable impact.
• Do It The XSELL Way:
  We build an inclusive culture of top-performing people working toward shared goals with communication, collaboration, and resilience.
• Open for Business:
  We stay curious, proactive, and growth-minded—always learning and improving ourselves, our teams, and our company.
• Conversations Happen in the Room:
  Feedback fuels success. We approach every conversation with respect, empathy, and candor.

Equal Opportunity Statement

XSELL Technologies is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class. We are committed to full inclusion and will provide reasonable accommodations for qualified individuals with disabilities throughout the hiring process and beyond.