General Manager

Job Summary
We are seeking an experienced and dynamic General Manager - Restaurant to oversee daily operations of our bustling dining establishment. The ideal candidate will possess strong leadership skills, extensive food service management experience, and a passion for delivering exceptional customer experiences. This role involves managing staff, ensuring food safety standards, controlling inventory, and maintaining overall restaurant performance. The General Manager will play a pivotal role in fostering a positive work environment and driving the restaurant's success across all facets of hospitality and food service.

Responsibilities

• Lead and supervise all restaurant operations, including food preparation, service, and kitchen management.
• Oversee staff training, development, and performance evaluations to ensure high standards of customer service and food quality.
• Manage shift schedules, staffing levels, and labor costs to optimize operational efficiency.
• Maintain inventory control, monitor stock levels, and coordinate with suppliers to ensure timely procurement of supplies.
• Ensure compliance with health and safety regulations, including food safety standards such as HACCP.
• Handle cash management duties including POS transactions using systems such as Aloha POS or Micros POS.
• Implement and uphold restaurant policies, procedures, and quality standards.
• Monitor customer feedback to enhance service quality and address any issues promptly.
• Assist in budgeting, financial planning, and cost control initiatives to maximize profitability.
• Coordinate special events like banquets or catering services when required.
• Foster a positive team environment through effective leadership, communication, and conflict resolution.

Requirements

• Proven management experience in quick service & fast food restaurants or casual dining establishments; fine dining or hotel experience is a plus.
• Extensive background in food industry operations including food preparation, cooking, food handling, and food safety protocols.
• Strong knowledge of POS systems such as Aloha POS or Micros POS; cash handling experience required.
• Demonstrated leadership skills with previous supervising or assistant manager experience.
• Excellent team management abilities with skills in staff training & development.
• Experience in inventory control, budgeting, and food production management.
• Exceptional customer service skills with the ability to handle guest concerns professionally.
• Ability to manage shift operations efficiently while maintaining high standards of hospitality and cleanliness.
• Culinary experience or background in hospitality management is preferred.
• Strong organizational skills with the ability to multitask in a fast-paced environment. Join our team as a General Manager - Restaurant to lead a vibrant dining operation where your expertise can make a significant impact on both guest satisfaction and business growth. We value leadership, innovation, and dedication—if you possess these qualities along with extensive restaurant management experience, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $54, $66,000.00 per year

Work Location: In person