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Quality Manager
- East Wenatchee, Washington, United States
- East Wenatchee, Washington, United States
Über
At Sure Steel, Inc., we are more than just a construction company – we are builders of ability, integrity, and innovation. As a nationally ranked steel erector, our commitment to excellence, safety, and client satisfaction has earned us a trusted reputation for delivering high-quality projects on time and within budget. Our team thrives on providing innovative solutions to meet each project's unique needs, always ensuring safety, efficiency, and exceptional results.
Overview
The Quality Manager is responsible for leading quality management, assurance, and control programs across multiple projects and locations within the assigned region. This role ensures that company-wide quality standards, regulatory requirements, and client expectations are consistently met or exceeded. As a strategic partner to operations leadership, the Regional Quality Manager drives continuous improvement, oversees internal and external audits, and fosters a culture of quality excellence throughout the region.
This role will help Sure Steel by ensuring project delivery is aligned with our quality goals—reducing rework, improving client satisfaction, and maintaining compliance with industry standards. The Quality Manager directly supports the operational excellence that sets Sure Steel apart in the structural steel industry.
Key Responsibilities
1. Quality Leadership & Oversight
- Lead and coordinate all QA/QC activities across projects and facilities in the assigned region.
- Ensure compliance with company standards, contract requirements, and applicable codes (e.g., AISC, ASTM, OSHA).
- Act as the primary regional contact for quality-related issues, client concerns, and third-party audits.
- Collaborate with Preconstruction, Project Management, and Construction teams to identify quality risks and develop mitigation strategies.
- Review project drawings, specifications, and scope to prepare Inspection and Test Plans (ITPs) and supporting documentation.
- Implement and manage regional audit programs (internal, supplier, third-party support).
- Analyze audit findings, drive corrective actions, and validate resolution effectiveness.
- Maintain audit records for internal reporting and client requirements.
- Identify inefficiencies and risks in construction and fabrication processes.
- Lead Lean, Six Sigma, and other process improvement efforts.
- Align regional practices with corporate quality procedures and documentation standards.
- Oversee and deliver regional training programs focused on quality standards, inspection practices, and root cause analysis.
- Mentor project quality personnel and site supervisors.
- Collaborate with Learning & Development to align training with corporate goals.
- Partner with project managers, engineers, and field leadership to embed quality into project planning, execution, and closeout.
- Communicate effectively with clients, vendors, and regulatory bodies to address and resolve quality issues.
- Analyze quality performance data and trends to drive regional improvement strategies.
- Provide senior leadership with regular performance updates and improvement recommendations.
- Share and implement best practices across all regional projects and teams.
Qualifications
- Bachelor's degree in Construction Management, Civil Engineering, Quality Management, or a related field (or equivalent experience).
- 3+ years of progressive QA/QC experience, including multi-site or regional leadership roles.
- Strong knowledge of steel erection practices, building envelope solutions, and related construction codes and standards.
- Experience with Lean, Six Sigma, or DMAIC methodologies.
- ASQ CQA or CMQ/OE certification preferred.
- Certified Welding Inspector (CWI) certification preferred.
- Excellent communication, leadership, and conflict-resolution skills.
- Proficiency in quality management systems and Microsoft Office Suite.
- 50% travel required.
Equal Opportunity Statement
Sure Steel, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran
status, or any other basis protected by applicable federal, state, or local law.
Core Values: Ability, Integrity, Benevolence, Safety, Continuous Improvement, and Environmental Responsibility.
Sprachkenntnisse
- English
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