FUNBOX General Manager

FUNBOX Houston is seeking a high-energy, hands-on General Manager to lead our Family Entertainment Center. This role is responsible for owning day-to-day operations, leading and developing the team team, and delivering an exceptional guest experience.

The ideal candidate brings strong leadership skills, a hospitality or food service management background, and thrives in fast-paced, guest-facing environments. This is not a desk job - the General Manager is actively on the floor, coaching the team, engaging with guests, and setting the tone for fun, safety, and excellence.

Location: 15540 FM 529, Houston, TX & Hwy 6)
Compensation: $60,000- $66,000 salary (DOE) + monthly performance bonus (after 90 days)
Schedule: hours/week, weekends + school holidays required
Benefits: PTO + growth path as we open additional locations + equity opportunity

At FUNBOX, our purpose is to create the most entertaining, memorable, and fun experience for kids and families. We are looking for a General Manager that will be the source of energy for the park and set the right tone for the team.

What Success Looks Like

• Hands-on, active, on the floor: communicating/interacting with guests and coaching the team in real-time
• Team Leadership: interview, hire, train, motivate staff; manage scheduling, labor costs, and timesheets
• Guest Experience: resolve issues quickly, professionally, with follow-up
• Sales & Growth: work with Party Coordinator on bookings and guest experience
• Maintenance: cleanliness, safety, equipment readiness, inventory management
• Costs: track and manage labor and controllable costs

Responsibilities

• Own daily operations: guest experience, cleanliness, safety, team leadership
• Recruit, hire, train, and coach a staff of 20+ (many are high school students)
• Build schedules, approve timesheets, and manage labor costs
• Work with Party Coordinator and provide support for birthday parties
• Maintain equipment readiness: inflatable, blowers, arcade, cleaning equipment
• Manage inventory and ordering (supplies, prize room, vending machines)
• Use Roller (ticketing & booking platform) for bookings, refunds, & party management
• Manage guest communication across phone, email, Google, and Roller, including follow-ups on negative experiences
• Answer phone calls/emails for customer questions and booking birthday parties

What We Require

• 12+ months of management experience in hospitality/retail/FEC (restaurant, hotel, theme park, etc.) + managing 20+ employees
• 80% of our business occurs on weekends. MUST be able to work weekends, evenings, and school holidays
• Confident with hiring, training, scheduling, and performance management
• Strong customer service judgment: calm under pressure, solutions-first
• Able to pass a background check
• Physically able to be active throughout a large facility daily
• Professional, energetic, self-motivated, able to motivate others, positive attitude
• Willingness to learn anything and understanding it's for the common goal of creating an awesome guest experience

Preferred Qualifications

• Bilingual (English/Spanish)
• Sales experience (or strong willingness to learn) for selling birthday party packages
• Experience managing controllable expenses and operating to a plan (labor, supplies, etc.)

This Role Is a Fit If You…

• Love leading teams and being on the floor
• Enjoy fast-paced environment with lots of moving parts - and kids
• Take pride in following and creating standards and systems
• Like making kids and families genuinely happy and can coach others to do the same

This is NOT a desk job. This is an opportunity to run a business alongside successful entrepreneurs. One of the owners, Laurence Hallier, has built two $100M businesses from scratch. We offer a unique career path: Superstar GM will be considered for an ownership opportunity (up to 10%) in a future FUNBOX location within ~5 years, based on performance and business needs.

About FUNBOX
FUNBOX Houston is a 10,000+ SF inflatable bounce park with an arcade/prize room and five private birthday rooms inside a ~20,000 SF facility. We welcome ~1,000 guests on weekends and our mission is simple: deliver an unforgettable experience for kids and families, every visit.

See more at

To Apply: submit your resume and a brief note on why you are the right "high energy" leader for Funbox Houston.

Job Type: Full-time

Pay: $60, $66,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• Are you available to work weekends, evenings, and school holidays on a regular basis?
• Have you personally been responsible for hiring, scheduling, and coaching hourly staff?

Experience:

• Management: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person