Security Officer

Central Maine Healthcare in Lewiston, ME, is seeking a Security Officer to join our team

This is a per diem role with day shifts.

Starting pay is $20.25 per hour

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application

Position Summary:

The Security Officer provides protection for all persons and property safety within the organization and its environment. Provides customer service and ensures orderly parking. Responds to security needs of hospital personnel quickly and effectively

Essential Duties:

• Patrols Medical Center complex, including all buildings and grounds, to provide a visible deterrence in preventing criminal and prohibited activity (fire, accidents). Ensures safety and unauthorized entry, including inspecting doors, windows and locks to determine level of security.

o At the beginning of an assigned shift the Security Officer will be in uniform and prepared for duty.o Each officer will be responsible for obtaining an update on activities of importance to department operations. This includes discussions with someone from the previous shift, and reading and signing the brief, operations and daily activities logs.o Officer will sign on with the Dispatcher.o Officers will report to the assigned area to relieve the previous shift at that location (i.e. Parking Lot, Emergency Department, Front Desk, etc.).

• Responds quickly and effectively to all calls for service

o Responds within a Seven Minute Window.o Prioritizes calls.o Reports Service Call Failure to Supervisor and/or Director

• Ensures only authorized personnel are admitted onto hospital premises.

o Work with CMMC service entities during VIP visits to; ensure parking accommodations, to minimize interruptions, and will adjust patrols of areas involved as directed.o Direct the handling/processing of Court documents, by Law Enforcement/Court Officials.o Work with Law Enforcement officials, acting in an official capacity, while maintaining confidentiality. Security will review emergency codes with Law Enforcement Officers that are on property for thirty (30) minutes or longer.o Ensure all weapons brought in to the facility, by those not authorized in their official capacity, are removed from the facility.o Issue and enforce Criminal Trespass Warnings.

• Assures orderly, safe, and efficient access and parking for patients, visitors and employees as needed/upon request.

o Escorts visitors, patients and personnel to and from parking areas.o Officers assigned to outside areas will patrol all parking locations and will report, on the proper written violation form, for non-compliance with hospital standing orders regarding parking.o Reports all safety concerns on the property outside including weather conditions that might impact parking or safe travel.o Provides standbys in parking lots as directed.

• Assists motorists who become stranded on hospital property.

o Provides assistance with jump start of vehicles with battery booster pack

• Performs Dispatcher responsibilities.

o Maintains all logs at the Information/Dispatch desk to include: Deceased Log, Security Log, etc.o Performs After Hours Visitor Sign-ins at the Emergency Department Security Desko Performs Emergency Lock-Downs of CMMC, Bridgton and Rumford hospitals via the CCURE monitoring program.

• Responds in a timely manner and reports all incidents occurring on hospital property and submits an incident report after the investigation to the director by end of shift.

o Serves as Security Code Responders (ie., Code Gray, Code Pink, etc.)o Serves as Campus Security Authority for the MCHP by responding to, and reporting all, Clery Act crimes

• Writes accurate, clear and legible incident/Midas reports and documents investigative steps and results.
• Responds to all emergency/alarm(s) calls for assistance, with a minimum of 2 Officers, to control behavioral issues, disorderly conduct or combative patients.

o Responds to all trauma alert patients arriving in the Emergency Departmento Utilizes verbal de-escalation and crisis intervention techniqueso Utilizes Care & Restraint Techniqueso Utilizes Active Shooter response techniqueso Utilizes safe handcuffing techniques in extreme life-threatening situations (only)

• Conducts searches, at the request of staff, when reasonable suspicion has been established, to provide a safe environment for patients, visitors, and employees.

o Assists with inspection of incoming/outgoing parcelso Utilizes Garrett Search Wand and search gloves as needed.

• Performs Services to Departments/Practices, and patients to ensure safe handling of monies.

o Performs pick up of