Security Systems Integration Technician

The MS Integration Technician apprentice program is a one-year structured training role designed to develop the skills required to advance within the MS Integration Technician career path. This position requires strict adherence to training expectations, company policies, and behavioral standards. Technicians in training will receive hands-on instruction in the installation, service, and troubleshooting of integrated security systems including access control, intrusion detection, video surveillance, intercom, power doors, gates, and related technologies. Trainees must demonstrate consistent attendance, professionalism, a positive attitude, and rapid learning progression to remain in the program.

Training & Performance

• Attend all scheduled training days with no missed dates in the first 120 days unless pre-approved under company policy.
• Participate in job-site instruction with the primary trainer
• Performance reviews will occur on 30, 60 and 90 days.
• Memorize and recite company core values and pass a verbal exam after 2 weeks.
• No overtime without approval from Project Managers.
• Complete all assigned coursework, documentation, and hands-on competencies within required timelines.
• Provide and maintain a reliable personal vehicle (POV) for traveling to assigned worksites. Employees will . See travel section below for more information.

Uniform & Conduct Requirements

• Uniform must be worn daily and must be clean, complete, and compliant with company standards.
• Closed-toe, safety-compliant footwear is required at all sites.
• Accept and respond to critical feedback from lead technicians. A formal stern-warning system will be applied for repeated issues.
• Must be willing and able to work at any assigned location, including construction sites and industrial environments, and must meet the physical demands required for these settings.
• Personal mobile phones may be used only for authorized work functions (e.g., Teams, Q360); personal use during work hours is not permitted.
• Must adhere to training specific PTO and personal-time rules.

Hands-On Learning & Technical Support

Assist in installing, servicing, and maintaining security systems including:

• Access control
• Locks and hardware
• CCTV and video platforms
• Intrusion systems
• Intercom systems
• Pedestrian doors and gate systems
• Networking components
• Learn to read and interpret blueprints, schematics, and wiring diagrams.
• Learn to troubleshoot basic electronic security hardware and software issues.

Field Work Expectations

• Work in indoor/outdoor environments, in various weather conditions, and on active construction, industrial, or business sites.
• Safely operate hand and power tools; use ladders, lifts, and scaffolding up to 60+ feet.
• Lift and maneuver up to 60 pounds routinely.

Work Quality & Professionalism

• Maintain a clean, organized work environment and ensure customer devices and work areas are left in professional condition.
• Uphold all safety protocols and follow directions from the trainer or lead technician.
• Maintain the cleanliness and organization of company vehicles (if/when assigned).

Collaboration & Communication

• Work closely with Project Managers and Technicians to support project execution.
• Communicate clearly, professionally, and respectfully with team members and customers.

QUALIFICATIONS

• No experience required; mechanical, electrical, electromechanical, or HVAC exposure is a plus.
• Strong desire to learn and advance in technical trade.
• Trustworthy, dependable, and professional.
• Mechanically and technically inclined.
• Strong communication skills and attention to detail.
• Ability to solve problems in fast-paced environments.
• Valid Driver's License with a clean driving record.
• Working knowledge of Microsoft platforms preferred.

TRAVEL & SCHEDULE
This position requires daily travel for training, customer support, installation and other business-related activities. Travel is a mandatory component of the role. Employees are responsible for arranging and covering their own transportation to and from travel locations within a 75-mile radius of their assigned office. Flexibility and reliability in meeting travel requirements are essential to successfully performing the duties of this position. Overtime, on-call rotation, and weekend work may be required. Employees are responsible for following company reimbursement procedures and documenting mileage as required.

Job Type: Full-time

Pay: $ $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings