Maintenance- Rooms Supervisor

• Maintenance Supervisor – DoubleTree by Hilton (293-Room Hotel)
  

Job Description

## Education & Experience Requirements

• Ability to read, write, and communicate effectively in English.
• 2–5 years of experience in a commercial, hotel, or institutional maintenance environment; hotel experience strongly preferred.
• Working knowledge and hands-on skills in HVAC, plumbing, and/or electrical systems.
• Light carpentry skills and familiarity with painting and wallpaper repair.
• Certified Pool Operator (CPO) preferred.
• Valid driver's license preferred.
• Background in preventive maintenance programs strongly preferred.
• Must meet minimum age requirements and be able to interact professionally with guests, vendors, and team members.
• Must not pose a direct threat to the safety/health of self or others.

## Physical Requirements

• Ability to work extended or irregular hours as needed.
• Heavy work: ability to lift up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly (lifting, carrying, pushing, pulling, moving equipment/materials).
• Ability to stand, bend, climb, and walk for the entire shift.

## Mental & Supervisory Requirements

• Ability to professionally handle difficult situations, guest issues, and employee concerns.
• Strong communication and leadership skills to oversee maintenance staff and coordinate daily operations.
• Ability to manage multiple priorities, meet deadlines, and respond to urgent needs quickly.
• Flexibility to adjust schedules, cover shifts, and respond to after-hours emergencies.
• Ability to work under varied conditions and shift quickly between tasks as business demands.
• Apply technical knowledge consistently in equipment repair and diagnostics.

# Duties & Essential Functions

### Supervisory Responsibilities

• Oversee daily maintenance operations for 300 guest rooms, public areas, back-of-house, kitchen, laundry, and meeting spaces.
• Supervise maintenance technicians, ensuring all work is completed according to brand and safety standards.
• Assign, review, and close work orders; ensure timely response to guestroom and facility maintenance calls.
• Coordinate with Front Office, Housekeeping, Engineering leadership, and other departments to prioritize guest-impacting issues.
• Ensure proper training, safety practices, and compliance with Hilton brand standards.
• Maintain communication logs and ensure outgoing maintenance calls are documented and followed up.

### Operational & Technical Responsibilities

• Adhere to all work-order policies, procedures, and preventive maintenance routines.
• Communicate parts, materials, and supply needs promptly; maintain stocked supply carts and storerooms.

• Inspect, maintain, and repair:

  • Guestroom systems (HVAC units, fixtures, furniture, electrical/plumbing components).
  • Laundry and kitchen equipment (washers, dryers, dish machines, refrigeration units).
  • Public space and convention areas (lighting, cosmetic repairs, wall coverings, carpeting).
  • Maintain life-safety systems; respond immediately to alarms or alerts.
  • Ensure all unsafe or hazardous conditions are reported and corrected immediately.
  • Clean and treat all food & beverage area floor drains with enzymes weekly.
  • Maintain chemical levels in automatic/mechanical systems (including pools and hot tubs if applicable).
  • Maintain and repair electrical carts and tools.
  • Repair and maintain irrigation or sprinkler systems.
  • Perform cosmetic repairs (paint, wallpaper, trim, furniture touch-ups).
  • Replace and install water heaters and other major equipment as needed.
  • Keep all maintenance work areas clean, safe, and organized.

### Administrative & Miscellaneous Duties

• Attend all mandatory department and safety meetings.
• Fill key requests, create nametags, and make signage as needed.
• Cross-train in additional maintenance areas as assigned.
• Perform other duties as requested by Engineering Management.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.