Facilities Operations Manager, Crisis Center

Primary Job Functions
Manage center costs related to the following

• Purchasing
• Dietary
• Facility contract management and negotiations
• Supply management
• Staffing costs, i.e. overtime, temporary services, turnover, etc.

Works with Partner vendors to

• Ensure services and products are cost effective
• Ensure services and products meets standards for safety and quality
• ensure contracted services are delivered
• Ensures compliance with all contract obligations
• Establishes and maintains effective communications and business relationships

Responds to requests and works closely with related departments regarding the operations of the center

• Human Resources
• Finance and Accounting
• Environment of Care
• Performance Improvement
• Management & Information Systems

Determine if inventory quantities are sufficient for patient needs and business needs

• Keep immediate supervisor informed of issues, activities, and problems
• Maintain organized records to support items paid and items ordered
• Receive Special Purchase Requests for processing making sure they are complete, include vendor information, item description, quantities, pricing, and approvals
• Compare prices, specifications, and delivery dates to determine best prices from vendors
• Contact vendors to schedule or expedite deliveries in order to resolve shortages, missed or late deliveries and other issues
• Perform buying duties
• Check all deliveries/packages against purchase order to ensure correct items delivered
• May deliver supplies/inventory to appropriate department(s)

Process-focused and decisive to ensure

• Effective execution of all department strategies/initiatives in order to help meet company and client needs with a high standard of excellence, urgency and predictability.

Minimum Requirements
Requires 1-2 years of experience in facilities services and 1 year in a management role preferred. Bachelor's degree or equivalent experience preferred.

• The ability to manage in a diverse environment with focus on the client and customer service is a key success measure.
• Demonstrated time management skills resulting in prioritizing time and resources accordingly.
• Must possess a demonstrated attention to detail and ability to lead directly and through influence.
• Must be proficient in Microsoft Office programs and be detail oriented.
• Knowledge in adult specialties, outlined below, to be attained within (6) six months of employment
• Knowledge of psychiatric disorders in adult populations
• Knowledge of growth and development of adult patients as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic patients, as well as, to non-violent crisis intervention practices
• Knowledge of effects and treatment of physical/sexual/emotional abuse and neglect issues
• Knowledge of community resources as applied to adults
• Knowledge of cultural diversity
• Knowledge of management and business principles