Internal Service Sales EngineerWIKA Instruments Ltd • Irlam, England, United Kingdom

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Internal Service Sales Engineer

WIKA Instruments Ltd

Irlam, England, United Kingdom

Irlam, England, United Kingdom

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Internal Service Sales Engineer Company Overview: For over 75 years, WIKA has been a renowned partner and competent specialist for any task in the field of measurement technology. With steadily growing efficiency, innovative technologies are applied when developing new products and system solutions. The reliability of the products and the readiness to face all challenges of the market have been the key factors for WIKA achieving a leading position in the global market. Within the WIKA Group, currently 11,200 employees are dedicated to maintain and improve technology in pressure, temperature, force and level measurement, and also in the fields of flow measurement, calibration and SF6 gas solutions. Since joining the WIKA Group in 2011, DH-Budenberg in Irlam has strengthened our global leadership in pressure calibration services. Your Activities: * Provide sales and administration support to the operations manager and field sales team along with technical support both internally and externally where required. * Producing service, spare parts and replacement product quotations in accordance with technical requirements prescribed either from field sales personnel or in direct liaison with customers, working within the guidelines set out in the WIKA charter. * Providing innovative solutions to meet our customers' calibration product and service needs. * Assist the QA department in the management and control of the WIKA loan and demonstration equipment where necessary. * Proactively chase service items in respect of outstanding purchase orders, quotations and request updates. * Provide product technical support for customers and end users. * Prepare customer quotations and follow up. * Work with the area sales manager, product sales specialists and customer service representative to retain all current business and win new business. * Call customers to follow up enquiries to convert quotes and sales. * Take ownership of the complete sales / service process from enquiry through to and including invoice. * Ensure enquiry to quote turnaround time is according to area, division & company dashboard targets. Your Profile: * Previous experience in a technical sales discipline. * A background in service sales, instrumentation or a similar technical engineering field is preferred. * Ability to produce quotations and supporting documents as required using the company CRM system. * Able to understand technical drawings & data sheets. * Good competent knowledge of all Microsoft Office programmes. * Must have a high level of accuracy and keen attention to detail. * Confident speaking with customers over the phone to explore & qualify enquiries with a pro-active approach. Internal Service Sales Engineer

Irlam, England, United Kingdom

Sprachkenntnisse

English

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