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Sales Executive
Home Made
- London, England, United Kingdom
- London, England, United Kingdom
Über
Our Enquiries team is at the heart of our business kicking off the customer experience from the first interaction with us. Our team strives to be impactful collaborative and customer centric and we are always looking for people who live and breathe these values.
What you’ll be doing :
Qualifying possible renters understanding what they are looking for and ultimately getting them booked in for a viewing of their dream home
Clearly articulating property amenities and local area highlights
Managing customer experience; this is from initial enquiry to the viewing booked
Delivering a great experience across all communication channels; this will include calls WhatsApps and emails with our customers
Cross sell properties that better meet renter needs pulling the customer needs to the front
Collaborate with the B2B Sales team ensuring targets are met and landlord expectations are exceeded.
Work with wider Home Made business to ensure our customers receive the best possible experience during each interaction.
Upskill on new site launches quickly and efficiently to ensure immediate impact.
Problem-solving when issues arise and escalating where necessary so customer queries can be resolved promptly.
Have attention to detail ensuring all data / information is accurate using the appropriate system and format.
About you :
Experience : Minimum of 6 months in a customer-facing role.
Exceptional Communication : You excel at cultivating meaningful relationships with both internal and external stakeholders.
Organisational Skills : Strong ability to manage multiple tasks and priorities efficiently.
Tech-Savvy and Curious : You enjoy staying ahead of industry trends and technologies.
Customer-Centric : A genuine passion for delivering outstanding customer service and a keen eye for detail.
The Package :
Salary : 25400 (Commission paid on top of base salary)
Office location : Southwark London (Office Based)
Benefits of working with us :
Annual Leave : 24 days leave your birthday off! (additional days leave accrued with tenure)
Employee Perks : discounts for stores cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer Winter Parties as well as focus on DE&I)
On site Gym access showers (towels & shower gel) and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Tea / coffee weekly fruit baskets
Opportunities to upskill in your career through our Learning and Development Programme
We are an equal-opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at .
Key Skills Business Development,Customer Service,Revenue Growth,Cloud,Account Management,CRM,New Customers,ROI,Sales Activities,Territory,Business Relationships,Sales Floor,Sales Goals,Sales Process,New Clients
Employment Type : Full Time
Experience : years
Vacancy : 1
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Sprachkenntnisse
- English
Hinweis für Nutzer
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