Dental Receptionist

Overview
We are seeking a dedicated and detail-oriented Part Time Dental Receptionist to join our busy dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service and administrative support. This role requires strong organizational skills, familiarity with dental and medical office systems, and the ability to manage multiple tasks efficiently.

Duties

• Greet patients warmly and professionally, managing multi-line phone systems with excellent phone etiquette
• Schedule patient appointments using dental practice management software Paradigm
• Verify insurance coverage and perform insurance verification processes accurately
• Collect payments, process medical billing, and handle collections using EMR/EHR systems like Athenahealth or eClinicalWorks
• Manage patient intake, update medical records, and ensure documentation review aligns with HIPAA standards
• Maintain organized filing of dental and medical records, ensuring confidentiality in compliance with HIPAA regulations
• Support office management tasks such as filing, data entry (including 10 key typing), and document preparation using Microsoft Office tools
• Coordinate with clinical staff to facilitate care plans and ensure seamless patient flow within the clinic
• Handle front desk responsibilities including answering phones, scheduling appointments, and managing patient flow efficiently

Experience

• Prior experience in a dental or medical office environment is highly desirable, especially in roles involving medical administrative support or front desk functions
• Proficiency with dental practice management software such as Paradigm
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with health information management systems
• Demonstrated ability to provide exceptional patient service while maintaining professionalism under pressure
• Bilingual skills are advantageous to serve a diverse patient population effectively
• Previous clinic experience or hospital experience will be considered an asset

Job Type: Part-time

Pay: $20.00-$27.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• On-site parking

Work Location: In person