Inbound Sales AdvisorCJS Recruitment Limited • Sevenoaks, England, United Kingdom

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Inbound Sales Advisor

CJS Recruitment Limited

Sevenoaks, England, United Kingdom

Sevenoaks, England, United Kingdom

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Inbound Sales Advisor Salary: £25,000 – £35,000 per year (plus commission – opportunity to earn another £20,000) Role Overview: CJS Recruitment are looking for an Inbound Sales Advisor to join a leading provider of specialist cleaning and restoration services across residential, commercial, and industrial sectors. The business operates in high-pressure, time-critical environments, delivering essential services including biohazard and trauma scene cleaning, oil and chemical spill response, mould remediation, fire and flood restoration, and emergency clean-ups. This role is focused on managing all inbound sales enquiries to the business, providing a professional, empathetic and solutions-led service to clients who are often dealing with urgent and sensitive situations. Strong communication skills, organisation and a customer-first mindset are key to success in this position. As an emergency response business, the sales team works on a rota basis to cover evenings and weekends. Key Responsibilities: * Handle inbound calls, emails and live chat enquiries from new and existing clients. * Provide clear information on services offered, identifying client needs and offering tailored solutions. * Build and maintain strong relationships with customers, delivering a high standard of service throughout the enquiry process. * Work closely with sales and marketing teams to support business growth and conversion rates. * Achieve and exceed individual sales targets and performance metrics. * Accurately log client interactions and sales activity within the CRM system. * Stay informed on industry developments and competitor activity. Essential Knowledge, Skills and Experience Required: * Previous experience in a customer service or sales role (specialist or commercial services preferred but not essential). * Excellent communication and interpersonal skills. * Willingness to work shifts, including evenings and weekends on a rota basis. * Strong organisation and time management skills. * Ability to work independently as well as part of a team. * CRM experience (BigChange / Job Watch desirable but not essential). * Confident using Microsoft Office. * Proactive, resilient and results-driven mindset. What We Offer: * Competitive base salary with commission structure. * Full training and ongoing development. * Supportive and collaborative team environment. * Clear opportunities for progression within the business. * Pension, paid holiday and Employee Assistance Programme (EAP). * Free on-site parking and health & wellbeing initiatives

Sevenoaks, England, United Kingdom

Sprachkenntnisse

English

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