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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a highly skilled Developer to drive the development of our Salesforce site connecting customers to support. This role requires expertise in Salesforce experience cloud, Service Cloud, Agentforce, Javascript, UI technologies and Java. You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability. Responsibilities: Participate in exploration, code designing and building the product utilizing Salesforce platform and products. Provide attention to detail and a commitment to delivery of high-quality, stable deliverables Review and provide feedback for code submissions Be self-motivated; driven to achieve and exceed committed milestones Display strong communication & collaboration skills, including the ability to be mentored Desire to work in a growing, fast-paced environment of innovation Work on automation test scripts to certify build Continually evangelize Scrum and an Agile development processes Develop and configure Agentforce agents including topics, actions, and prompt templates, create and maintain test strategies specifically for agentic behaviors and LLM outputs Required Qualifications: Overall at least 4 years development experience, with 2+ years in Salesforce platform Experience working with Apex/ Java, Experience cloud, Service Cloud, Javascript, ReactJS, Agentforce A related technical degree required Experience in design and implementation of Web Services Experience in Prompt Engineering Hands on experience with prompt engineering and testing LLM-based agents, experience with Data 360 (formally Data Cloud) concepts like data models, calculated insights, and data actions, familiarity with reviewing, testing, and refining AI-generated code Object Oriented Programming concepts Experience with Source control - Git Preferred Qualifications: Experience with code reusability, scalable solution and design patterns Experience with Agile software development and test-driven development. Presented designs to internal/external groups and review designs of others Good knowledge of automation testing frameworks Certifications on Salesforce Admin, Salesforce Developer, Agentblazer Experience with test-frameworks like Selenium Experience testing deterministic AI systems and Agent responses, basic understanding of LLM concepts like RAG, KNN, embeddings, fine-tuning When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world. If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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