Über
- Lead Leasing Operations: Manage all leasing activities, from inquiry to move-in, ensuring units are leased quickly and efficiently. Provide mentorship to the leasing team ensuring consistent communication, follow-up standards and leasing practices across the portfolio.
- Prospect Management: Respond to leads, conduct tours, follow up, and maintain high conversion rates.
- Application Processing: Oversee rental applications, screening, approvals, denials, and adherence to RTB guidelines.
- Lease Administration: Prepare leases, renewals, addendums, and ensure accuracy of documentation.
- Move-Ins / Move-Outs: Coordinate inspections, handovers, key exchanges, and checklist completion.
- Resident Experience: Serve as the main point of contact for resident questions, concerns, and service requests.
- Marketing & Vacancy Management: Collaborate with marketing to post ads, update listings, monitor pricing, and reduce vacancy periods.
- Reporting: Track KPIs such as occupancy, leasing velocity, and lead-to-lease metrics.
- Team Coordination: Work with maintenance, onsite resident managers, and property management to ensure suites are ready for occupancy on turnover.
- Strong communication and customer service abilities
- Sales mindset with relationship-driven approach
- High attention to detail in documentation
- Ability to multitask and manage a high lead volume
- Understanding of RTB regulations
- Comfort with property management software (e.g., Yardi, RentCafe, Rentsync)
- A supportive, collaborative team that celebrates growth and shared success
- Opportunities to contribute, learn, and lead in a growing company
- Competitive compensation and benefits
- A culture that values connection, creativity, and community
Sprachkenntnisse
- English
Hinweis für Nutzer
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