Account Manager, Employee Benefits

Account Manager, Employee Benefits Classification: Salary-Exempt Location : Wellesley or Franklin, MA Job Type: Full Time, 40 hours/week Great job opportunity with a well-established, Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal. As an integral part of our Employee Benefits team at Deland, Gibson, the Account Manager will work closely with clients and insurance carriers in the administration of Employee Benefits. The successful candidate will be a team player with excellent organizational skills and attention to detail. Responsibilities Include (but are not limited to):

• Maintain daily departmental operations pertaining to client insurance benefits
• Provide clients with coverage analysis, applications, submission preparation, coverages negotiation, proposal preparation
• Handle policy changes and coverage questions, keeping up to date on rates and forms
• Maintain high level of communication and build effective relationships with clients
• Accurately input data into Electronic Benefits Information systems and update the information as needed
• Ensure accurate billing and work with accounting department on payment of invoices
• Support the organization's mission, values and strategic initiatives
• Ensure compliance with all applicable local, state, and federal regulations
• Clerical and other tasks as assigned

Our Ideal Candidate Has:

• 3-5 years of Employee Benefits experience
• Proficiency in Microsoft Office Suite
• Exceptional analytical skills
• Experience with self-funded/captive/large groups required
• Strong interpersonal skills, able to work with all levels of the organization effectively and efficiently
• Strong problem-solving skills to assist with customer resolutions
• Sense of urgency combined with attention to detail
• Ability to maintain and handle confidential materials on a routine basis
• Ability to work under time constraints and meet deadlines while multitasking
• Familiarity with Applied Epic preferred

What We Offer:

• Collaborative work environment
• Work-Life Balance
• Comprehensive time-off package including paid vacation, holidays, sick and PTO
• Health Insurance, Dental, Vision, 401K and more
• Hybrid schedule
• Opportunity for continuing education, subsidized by DG

Deland Gibson Core Values:

• We Work with Urgency
• We show Compassion
• We are Life-Long Learners
• We Have Grit
• We Innovate

About Deland, Gibson: Established in 1900, Deland, Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland, Gibson has maintained its identity as an industry-leading insurance and risk management advisor.

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