Senior Frontend Platform EngineerIntercom • City of London, England, United Kingdom
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Senior Frontend Platform Engineer
Intercom
- City of London, England, United Kingdom
- City of London, England, United Kingdom
Über
Opportunity We are looking for a Senior Frontend Engineer to join our Frontend Tech platform team. This role focuses on modernising our frontend stack, shaping architecture from the ground up, and strengthening our internal tooling and design systems.
What You Will Do
Collaborate with domain experts to shape technical direction and infrastructure.
Contribute to strategy, architecture, and high‑impact projects across Intercom’s platform.
Develop tools and services that enable engineers to leverage our web frameworks safely and efficiently.
Participate in all phases of software development—ideation, prototyping, design, and implementation.
Play a role in hiring, mentoring, and career development of other engineers.
Raise technical standards, performance, reliability, and operational excellence.
What Skills You Need
5+ years of experience using React to build or support complex UIs.
Deep knowledge of web UI technologies (JavaScript, CSS, HTML) and Node.js.
A proven track record of empowering other engineers or product teams.
Experience building or supporting a SaaS product with global reach.
Demonstrated impact on product and team performance in previous roles.
Proficiency in standard software engineering methodologies—unit testing, code reviews, design documentation.
Strong communication skills to articulate technical challenges and solutions.
Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved.
Benefits
Competitive salary and equity in a fast‑growing start‑up.
Weekly lunches, snacks, and a fully stocked kitchen.
Regular compensation reviews that reward great work.
Pension scheme with match up to 4%.
Life assurance and comprehensive health and dental insurance for you and your dependents.
Flexible paid time off policy.
Paid maternity leave and 6 weeks paternity leave for fathers.
Cycle‑to‑Work Scheme with secure bike storage.
MacBook provided; Windows available when needed.
Policies Intercom has a hybrid working policy. We believe that in‑person collaboration enhances our culture, but we also offer flexibility to work from home. Employees are expected to be in the office at least three days per week.
We maintain a radically open and accepting culture, avoiding divisive topics to foster a safe work environment. Our policy is to not advocate on behalf of the company or employees on social or political matters in internal or external communications and to respect personal opinions in personal time.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. We will not discriminate against an applicant or employee on any basis protected by law.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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