Sales Engineer (Fire)
Armstrong Fluid Technology
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
Über
Sales Engineer (Fire)
Reports To
Fire Sales Manager UK & Ireland
Base Location
Manchester Office - Onsite - Full time
About Us
Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenge.
Key Responsibilities
Create new sales quotes for the Fire sales team in the UK and Ireland.
Take ownership of resolving technical customer issues and provide consultative support.
Participate in customer visits and technical presentations.
Gather and report customer feedback to drive service improvement.
Track and maintain customer and competitor data to support agile business responses.
Triage early-stage enquiries to assess opportunity.
Maintain technical documentation and support the continuous development of selection software.
Ensure consistent documentation and communication across the team.
Support the development of internal procedures and best practices.
Collect data and insights for reporting to senior leaders.
Contribute to special projects as required.
Create spare parts quotes for the UK and Ireland.
Collaborate with the sales team, customer service, partners and parts strategy.
Identify purchase patterns of specific items by reps/end customers.
Provide aftermarket forecast analysis on all serviceable parts.
Same-day response to customers and maintain zero backorder.
Educate customers on carrying spare parts for preventive & predictive maintenance schedules.
Provide ownership to closure for the raised tickets, document resolved incidents and share for improvement.
Support Fire Sales team to achieve sales plan targets in UK value.
Qualifications
Education: Degree in Mechanical Engineering or equivalent.
Experience in engineering/manufacturing within an industrial environment.
Experience in sales or technical service roles within Fire or pump-related industry.
Strong understanding of Fire systems and the ability to interpret technical specifications and schematics.
Proficiency in pump selection software (preferably Armstrong or similar tools).
High proficiency in Microsoft Office applications.
Strong analytical and problem-solving skills; capable of root cause analysis.
Effective communicator with a collaborative mindset.
Self‑motivated, action‑oriented, capable of working independently or in teams.
Excellent verbal and written communication.
Legal and Other Statements PLEASE NOTE WE DO NOT OFFER SPONSO…
Benefits & Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid‑flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we’ll build tomorrow’s solutions today.
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Sprachkenntnisse
- English
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