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Sales Account Manager
Tech Connect Group
- London, England, United Kingdom
- London, England, United Kingdom
Über
Create a pipeline of upsell/cross-sell opportunities across the short, medium, and long term to support the achievement of account growth targets. Grow your key accounts, both virtually and in person, to ensure up-sell/cross-sell targets are met and sustained. Report weekly on pipeline forecast, quotes received/sent and CRM record-keeping. Report monthly on up-sell/x-sell activities, including upcoming, in progress, won and lost bids/tenders/RFPs, in collaboration with the appropriate sales manager when applicable. Report quarterly on plans, progress on customer experience and growth opportunities, supported by appropriate customer and industry research, for each of your key accounts. Regularly arranging and daily documenting (via the CRM module of the ERP system) customer calls, meetings, follow-up dates/times, quotes, updates, notes from conversations, etc. Manage communication for new customer onboarding in collaboration with the appropriate sales manager, ensuring high customer satisfaction. Required skills & Experience:
Proven experience in account management, business development, or sales in manufacturing. aerospace, engineering, or industrial sectors. Valid UK driving licence and willingness to travel to customer sites and trade shows. Relationship Management: Skilled at developing long-term customer partnerships and maintaining high levels of customer satisfaction. Commercial Acumen: Understanding of revenue, margin, and growth targets with experience in up-sell and cross-sell strategies. Reporting & Analysis: Competent in preparing sales forecasts, performance summaries, and pipeline reports. Collaboration: Effective working across internal departments (engineering, operations, commercial) to deliver customer-focused outcomes. If of interest, please apply!
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Sprachkenntnisse
- English
Hinweis für Nutzer
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