Account Manager - Enterprise Accounts (IT Sales)Ricoh UK • Warrington, England, United Kingdom
Account Manager - Enterprise Accounts (IT Sales)
Ricoh UK
- Warrington, England, United Kingdom
- Warrington, England, United Kingdom
Über
About Ricoh Ricoh is a global technology business. Born in print, we design and manufacture graphic solutions that transform communications. Over the years, we have built an extensive portfolio of innovative, industry‑leading digital services spanning cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. We enable people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Responsibilities
Provide strategic insight regarding the customer’s business and help customers think differently, bringing new ideas and innovative ways to solve their problems.
Diagnose customers’ underlying problems or challenges through client needs assessment to uncover IT requirements and develop tailored IT solutions.
Identify new, sustainable, customised approaches across our core businesses: ITS, PP and Outsourcing.
Deliver compelling presentations and demonstrations of IT products and workplace services, showcasing their relevance and value.
Clearly articulate the unique value proposition of IT solutions, demonstrating tangible benefits and competitive advantages.
Reduce complexity and risk for customers by helping them make purchasing decisions.
Drive sales, margins and deliver customer value in any economic environment.
Protect premium pricing through well‑designed solution sales.
Identify key stakeholders and engage with a wide range of stakeholders throughout the sales process to delivery and after‑sales.
Determine the right metrics to measure success and identify ROI based on customer performance.
Qualifications
Previous experience in IT sales, B2B, corporate sales environment.
Demonstrable track record achieving and surpassing sales targets.
Experience managing the end‑to‑end sales process from discovery to closure, ensuring seamless client experience.
In‑depth knowledge (or strong desire to develop) across the 4 key Value Propositions (MDS, PP, ITS, Outsourcing).
Ability to identify and engage multiple key stakeholders.
Effective questioning and active listening skills.
Excellent presentation skills with the ability to inspire trust and confidence.
Resilient and tenacious, able to calculate and manage risks.
Skill to initiate and control high‑level debate.
Strong analytical thinking and fresh insight into complex issues.
Excellent two‑way communication skills.
Commercial acumen and awareness of market trends.
What We Offer
Competitive salary, commission, car allowance and additional company benefits.
Flexible and hybrid working in line with role requirements.
Inclusive workplace.
Solid package with basic pay, strong bonus and comprehensive benefits including:
Competitive holiday entitlement, 2 special leave days per annum for volunteering, holiday purchase scheme.
Flexible retirement plan.
Well‑being schemes: Employee Assistance Programme, financial protection, life cover, will writing, medical protection, gym, travel and retail discounts.
Company car/car allowance (role‑specific), cycle‑to‑work scheme.
Career development and life‑long learning opportunities.
Opportunity to join a global company.
Life at Ricoh Our core values encourage continuous improvement and contribute to the wellbeing of all stakeholders—customers, employees, and society. Leaders receive training and mentorship to foster a culture with inclusive behaviours aligned to our values.
Our sustainability approach touches every part of our organisation: from manufacturing to distribution, business sites to recycling. We support the UN’s 17 Sustainable Development Goals and hold several global sustainability accreditations.
Equal Opportunities We are an equal opportunities employer. We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably on the basis of a protected characteristic.
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Sprachkenntnisse
- English
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