Senior Content Designer
Hippo Digital Limited
- Leeds, England, United Kingdom
- Leeds, England, United Kingdom
Über
As a senior consultant, you’ll come to Hippo as an expert in content design and working in multidisciplinary teams.
You’ll also be a leader of people and teams and advocate for user‑centred design approaches with our diverse range of clients.
Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to develop as a leader.
Responsibilities
Already be an expert in content design
Help clients explore and solve problems with user‑centred design
Champion inclusive approaches and styles within content design
Establish and manage relationships with clients and stakeholders
Be comfortable working in rapid sprint cycles
Run workshops with your team and stakeholders
Participate in Hippo communities of practice, including attending content crits and writing blog posts
Support Hippo in recruitment, events, blog‑writing and winning new business
Promote Hippo values
Be a strong communicator
Have a positive “can do” attitude
Skills and Experience Required
Design end‑to‑end service and static web content, meeting user needs
Write accurately using and contributing to style guides
Proactively design accessible, inclusive content and articulate how content decisions relate to WCAG
Use insights from user research and metrics to shape end‑to‑end service content strategy
Make complicated information easy to understand
Work and pair‑write with subject matter experts
Create and iterate prototypes
Use design software such as Miro, Figma, Sketch or the GOV.UK prototyping kit
Work with and contribute to design patterns and content patterns
Actively contribute to a community of practice
Proactively share your work and encourage colleagues to do the same – through a peer review or sub‑editing process, group content crits, community meet‑ups or show and tells
Understand the user research process – how to contribute to discussion guides, research reports, and take notes in research sessions
Use and configure a content management system
Understand SEO and how it relates to content design
Optional Skills
Develop and implement new content strategies for a business area or organisation
Understand information architecture techniques and principles
Use content audits to implement a content maintenance plan
Produce technical content where appropriate
Agile and Multidisciplinary Team Experience You'll need:
Experience of Agile ways of working through the project lifecycle (Discovery, Alpha, Beta, Live)
Experience of working with user researchers, UX or interaction designers and other members of a multidisciplinary team (for example, product owner, delivery manager, developers, business analysts)
Optional Agile Experience
Identify the best Agile processes for projects and measuring the success of outcomes
Consultancy and Business Experience You'll need to:
Manage tricky conversations when people don't understand the value of Agile user‑centred design
Be experienced and confident at explaining design decisions to people
Have the ability to line‑manage, coach or mentor people
Optional Business Experience
Write and contribute to bids and business documents
Pitch new ideas and proposals to colleagues and clients
Industry Experience You'll need:
Extensive demonstrable experience as a content designer in the public sector
An excellent working knowledge of the Government Digital Service (GDS) Digital Standard and Central Digital and Data Office (CDDO) assessments
Optional Private Sector Experience
Experience of working as a content designer for private sector companies
Benefits As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
Contributory pension scheme (Hippo 6% with employee contributions of 2%)
25 days holiday plus UK public holidays
Perkbox access for a wide range of discounts
Critical illness cover
Life assurance and death in service cover
Volunteer days
Cycle‑to‑work scheme for the avid cyclists
Salary sacrifice electric vehicles scheme
Season ticket loans
Financial and general wellbeing sessions
Flexible benefits scheme with options of:
Private health cover
Private dental cover
Additional company pension contributions
Additional holidays (up to an extra 2 days)
Wellbeing contribution
Charity contributions
Tree planting
Diversity, Inclusion and Belonging at Hippo At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio‑economic backgrounds can we create an environment where all can contribute and thrive.
We actively encourage applications from under‑represented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices.
About Hippo At Hippo, we design with empathy and build for impact. We do this by combining data‑informed evidence, human‑centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.
We firmly believe that technology should serve humanity, not the other way around. We take a human‑centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world.
Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident in our abilities, authentic in our approach, and passionate about what we do. If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.
Locations We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We’re on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices which will be your contracted office location. Given the dynamic nature of a consulting business, you may be required to work on‑site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel. Plus, we offer a generous relocation support package of up to £8k (please ask for terms and conditions) to help make your move a smooth one.
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Sprachkenntnisse
- English
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