Client Sales Executive
HICX
- London, England, United Kingdom
- London, England, United Kingdom
Über
Location: Greater London, England, United Kingdom
ESSENTIAL RESPONSIBILITIES AND DUTIES
Identify Upsell Opportunities
– Analyse customer usage, needs, and business goals to uncover opportunities for additional products and services.
Develop Expansion & Retention Strategies
– Create tailored account plans to increase account value through expansion initiatives and ensure renewals occur on or ahead of time.
Build Strong Customer Relationships
– Maintain regular communication with key stakeholders to understand evolving needs and position relevant solutions. Expand relationships beyond existing stakeholders. Travel to meet customers in Europe and Asia periodically.
Collaborate with Internal Teams
– Work closely with Customer Success, Product, Professional Services and Marketing teams to align on expansion goals and deliver a seamless customer experience.
Support Business Reviews
– Support quarterly business reviews and other customer meetings to showcase HICX products and services, introduce new offerings, and reinforce value.
Negotiate and Close Upsell Deals
– Manage the full sales cycle for upsell opportunities, including pricing discussions and contract amendments.
Monitor Customer Health, Satisfaction and Risk
– Track engagement metrics to proactively identify expansion potential and risk indicators.
Follow prescribed Sales and Customer Success processes and use required tools
– Maintain pipeline in Salesforce, keep customer data sanitized across HICX systems, attend internal meetings as required.
DESIRED SKILLS AND EXPERIENCE
Minimum 5 years of software sales experience
with a proven track record of meeting or exceeding quotas.
Expertise in expansion sales and renewals
within existing customer bases.
Strong understanding of corporate procurement and finance processes ; ability to navigate complex buying cycles.
Excellent communication and negotiation skills
for engaging senior stakeholders and decision-makers.
Ability to handle ambiguity and adapt quickly
in a fast‑paced, dynamic environment.
Self‑starter with a high degree of initiative and drive ; comfortable working independently.
Collaborative mindset ; able to work effectively as part of a cross‑functional team.
Strong business acumen
with the ability to identify growth opportunities and articulate value propositions.
Proficiency with CRM tools
(e.g., Salesforce) and sales analytics platforms.
Comfortable with consultative selling
and building long‑term strategic relationships.
Organizational and time management skills
to manage multiple accounts and priorities simultaneously.
BENEFITS
Work from anywhere within UK – fully remote company. We have a London office for UK‑based employees who want a change of scenery.
Private health insurance.
Flexible PTO – 25 days of paid holiday per year plus England bank holidays.
Connect and socialize with the team during company socials and off‑site events.
Celebrate special occasions such as birthdays – additional PTO for all employees during their birthdays.
Competitive pay – pay is competitive based on your skills and location.
Work with a diverse, international team.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Industries
Technology, Information and Internet
Apply for this job
HICX collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
HICX does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klicken Sie auf „Jetzt Bewerben“, um Ihre Bewerbung direkt auf deren Website einzureichen.