Commercial and Operations Data AnalystNational Express Bus • Birmingham, England, United Kingdom
Commercial and Operations Data Analyst
National Express Bus
- Birmingham, England, United Kingdom
- Birmingham, England, United Kingdom
Über
Location:
Birmingham (hybrid working, 3 days per week in the office)
Contract:
Full-time, Permanent
Are you passionate about transforming complex data into insights that drive real business decisions? We’re looking for a
Commercial & Operations Data Analyst
to join our team — someone who thrives on using data to improve sales performance, pricing, and profitability.
In this role, you’ll be at the heart of data-driven decision-making — managing key datasets, developing dashboards in Tableau, and working closely with commercial, finance, and operations teams to deliver insights that power growth.
Responsibilities
Own and maintain the commercial and operational data for the Bus team, ensuring accuracy and consistency across systems and reports
Build and maintain Tableau and Excel/Google Sheets dashboards to monitor sales, revenue, and operational performance
Analyse data to identify trends, risks, and opportunities that inform commercial strategy and performance improvement
Collaborate with commercial and finance teams to provide insights on pricing, customer profitability, and revenue optimisation
Support business planning, forecasting, and budgeting through robust data analysis
Present findings and recommendations clearly to stakeholders at all levels
Automate and improve reporting processes to enhance data visibility and efficiency
Contribute to continuous improvement of analytical tools and reporting structures
Qualifications
2–5 years’ experience in data analytics or commercial analysis
Strong background in managing commercial datasets and delivering actionable insights
Proven experience in building dashboards and reports in Tableau
Advanced Excel and SQL skills for data manipulation and analysis
Degree in Business, Economics, Mathematics, Statistics, or a related field
Excellent communication and stakeholder management skills — able to turn data into a compelling story
Benefits
Free Bus & Coach travel for yourself on the National Express network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
Company pension
Employee Assistance programmePrivate online GP service
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.
Ready to apply?
If you’re a data-driven problem solver looking to make a difference, we’d love to hear from you. Apply now with your CV and a brief cover letter outlining why you’re a great fit.
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Sprachkenntnisse
- English
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