Information Technology Support EngineerSearchability NS&D • Cheltenham, England, United Kingdom
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Information Technology Support Engineer
Searchability NS&D
- Cheltenham, England, United Kingdom
- Cheltenham, England, United Kingdom
Über
We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the NS sector. Our client is a cyber technology and software assurance specialist, providing test assurance, managed services, automation, and cloud solutions. They build and manage synthetic and production environments with automated testing and integration pipelines. Their focus is on tailored service delivery and transparent, long‑term support.
Base pay range
Up to £55k DoE
Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation
What will you be doing?
Setting up and configuring client systems
Responding to IT support requests and diagnosing issues
Delivering technical support on-site or remotely
Resolving hardware, software, and network problems
Providing tailored IT solutions
Maintaining strong client relationships
Recording and managing support activities
Contributing to IT knowledge bases
Supporting project teams in system rollouts
Essential Experience Required
Proven technical support experience – 1st/2nd/3rd line support
Familiarity with service management tools like HP SM and Jira Service Desk
Desired Technical Experience Required
Experience with networking (Cisco, Juniper, HP, Dell)
Skilled in virtualisation (VMware, Hyper‑V)
Proficient in automation tools (Ansible, Python, PowerShell)
Effective time management and interpersonal abilities
Confident troubleshooting of complex IT issues
Clear and professional written and verbal communication
To be Considered:
Please either apply by clicking online or emailing me directly at henry.clay-davies@searchability.com. For further information please call me on 0161 4166800 or 07719065951. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHenry or connect with me on LinkedIn, just search Henry Clay‑Davies. I look forward to hearing from you.
Seniority level Associate
Employment type Full‑time
Job function Information Technology
Industries Technology, Information and Media, Information Services, and Administrative and Support Services
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Sprachkenntnisse
- English
Hinweis für Nutzer
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